Phoenix Davis
Dublin,GA
Summary
Dynamic professional with extensive experience at Wilson World Transport, excelling in office administration and customer service. Proven ability to manage sensitive information and maintain confidentiality while enhancing client relationships. Skilled in document preparation and appointment scheduling, consistently delivering exceptional support and fostering a positive work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Secretary
Wilson World Transport's
Montrose Ga
01.2023 - 01.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Wait Staff Member
Applebees
Dublin Ga
05.2010 - 09.2015
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Accounting
Oconee Fall Line Technical College
Dublin GASkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Calendar management
- Sales support
- Supply restocking
- Spreadsheet management
- Database administration
Certification
Microsoft excel certificate
Timeline
Secretary
Wilson World Transport's
01.2023 - 01.2025
Wait Staff Member
Applebees
05.2010 - 09.2015
Accounting
Oconee Fall Line Technical College