Phoenix Mackley
Summary
Results-driven bartender with a strong focus on customer satisfaction. Proven ability to efficiently manage high-volume service while ensuring compliance with DABS standards. Driven to learn, develop new skills, and pursue continued beverage education.
Overview
8
8
years of professional experience
Work History
Bartender
Avenues Proper
Salt Lake City
03.2023 - 10.2025
- Crafted innovative cocktails using fresh ingredients and seasonal flavors.
- Prepared and developed syrups, shrubs, and tonics.
- Heavily assisted in the creation of seasonal cocktail menus and drink specials.
- Developed and maintained strong customer relationships to enhance the guest experience, including remembering diners' names, orders, preferences, and humor.
- Ensured compliance with health, safety, and DABS regulations in the bar area.
- Served a server section of six tables and a four-seat bar, alongside running the service well, making drinks for a 25-table restaurant.
- Bartended private bar and restaurant buyouts of 25 to 75 people.
- Trained new bartenders on techniques and customer interaction skills.
- Handled cash transactions accurately and processed payments efficiently.
- Performed opening and closing duties including restocking supplies.
Bartender
Poplar Street Pub
Salt Lake City
06.2021 - 07.2024
- Prepared and served high-volume drinks quickly during peak hours.
- Handled cash transactions accurately and efficiently during busy shifts.
Head Server, Bartender
Cafe Niche
Salt Lake City
02.2020 - 02.2021
- Managed dining room operations and ensured excellent customer service experiences.
- Provided excellent customer service to ensure satisfaction.
Bartender, Cocktail Server, Barback
Whiskey Street
Salt Lake City
12.2017 - 01.2020
- Mixed and served cocktails according to established recipes and customer preferences.
- Maintained cleanliness of the bar area and ensured compliance with health standards.
- Handled cash transactions accurately while maintaining a balanced cash register daily.
- Processed customer orders efficiently while managing multiple drink requests simultaneously.
Education
Santa Monica College
Santa Monica, CASkills
- High-volume service
- Problem solving
- Attention to detail
- Drink preparation
- Time management
- Inventory management
- Responsible alcohol service
Timeline
Bartender
Avenues Proper
03.2023 - 10.2025
Bartender
Poplar Street Pub
06.2021 - 07.2024
Head Server, Bartender
Cafe Niche
02.2020 - 02.2021
Bartender, Cocktail Server, Barback
Whiskey Street
12.2017 - 01.2020
Santa Monica College