Phoenix Mast
Brattleboro,Vermont
Summary
Versatile and dynamic, I excel in customer service and point-of-sale system operation. Skilled in reservation management and adept at fostering memorable guest experiences, I've significantly contributed to sustainability efforts and operational efficiency. My multitasking abilities and organizational skills ensure high-quality service delivery in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Seasonal Dorm Custodian
Xanterra Travel Collection
08.2024 - 10.2024
- Promoted sustainability efforts by implementing proper recycling practices within the dormitory facilities.
- Conducted minor repairs on furniture, fixtures, and appliances within dorm rooms and common areas.
- Kept building spaces premises clean inside and outside.
- Checked in and stocked inventory throughout facility.
- Loaded and Unloaded new and used furniture.
Campground Host
Kampfires Campground, Inn and Entertainment
05.2024 - 08.2024
- Assisted in the planning and execution of campground events, creating memorable experiences for guests.
- Checked in guests over the phone and in person by handling billing information and personalizing guests experiences.
- Multitasked between answering phone calls, monitoring Ice cream stand, camp store and pool.
- Opened and Closed campground, collecting cash deposits and calculating tips with proper records.
Front End Cashier
Hannaford Supermarket
08.2022 - 06.2024
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace throughout shift.
- Processed credit card, cash, check, EBT, and gift certificate payments with electronic computer system.
- Checked ID for age-restricted items
Education
High School Diploma -
Four Rivers Charter
Greenfield, Massachusetts 06-2024
Skills
- Reservation management
- Customer service
- Point-of-sale system operation
- Basic math proficiency
- Grounds Maintenance
- Multitasking and organization
Timeline
Seasonal Dorm Custodian
Xanterra Travel Collection
08.2024 - 10.2024
Campground Host
Kampfires Campground, Inn and Entertainment
05.2024 - 08.2024
Front End Cashier
Hannaford Supermarket
08.2022 - 06.2024
High School Diploma -
Four Rivers Charter
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