Phoenix Muro
Dickinson,USA
Summary
I am CPR certified with strong interpersonal skills. Demonstrates excellent communication, patience, and problem-solving abilities, ensuring a positive and safe environment. Proven track record of delivering exceptional customer service and fostering trust with families and community members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Health
League City, TX
05.2023 - Current
- Skilled Pharmacy Technician with experience in preparing and dispensing medications under the supervision of a licensed pharmacist
- Duties include managing medication inventory, accurately labeling prescriptions, verifying prescription details, and providing customer service
- Proficient in handling medication orders, assisting with drug compounding, processing insurance claims, and maintaining patient records
- Demonstrates strong attention to detail, ensures compliance with regulatory standards, and works collaboratively with pharmacy teams to promote patient safety and efficient pharmacy operations
Party Hostess
Jumping World
League City, TX
02.2022 - 05.2023
- I serve pizzas, set up party tables, I'm around kids and have kids experience and I also explain details about parties, and I have gained customer service experience as well
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Input orders accurately into the POS terminal, split bills and accepted payments
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Used cash registers and credit card machines to cash out customers
Sales Associate
The Gap Factory
08.2021 - 11.2021
- Company Overview: Outlet
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Answered customer questions about sizing, accessories, and merchandise care
- Quoted prices, credit terms and other bid specifications
- Contributed to event marketing, sales and brand promotion
- Maintained current knowledge of evolving changes in the marketplace
- Helped customers locate products and checked the store system for merchandise at other sites
- Presented a professional image consistent with the company's brand values
- Outlet
Education
Associate's degree - Business Management
College of the Mainland
12.2024
High school diploma or GED - Pharmacy Technician
Dickinson High School
05.2023
Skills
- High-Volume Environments
- Labeling Prescriptions
- Conflict and Complaint Resolution
- Stocking Shelves
- Customer Service
- Reviewing Patient Information
- Warm and Friendly
- Typing Medication Labels
- Assigning Tables
- Prescription Preparation
- Childcare
- Cash handling
- Sales
- Cash register
- Pharmacy Technician Experience
- Time management
- FDA and HIPAA compliance
- Pharmacy ethics
- Insurance verification
- Resolving customer issues
- Pharmaceutical calculations
Certification
- Pharmacy Technician License, 08/01/24 to 08/01/26
- Food Handler Certification, 08/01/24 to 08/01/26
- CPR Certification, 08/01/24 to 08/01/26
Personal Information
Willing To Relocate: Anywhere
Timeline
Pharmacy Technician
CVS Health
05.2023 - Current
Party Hostess
Jumping World
02.2022 - 05.2023
Sales Associate
The Gap Factory
08.2021 - 11.2021
Associate's degree - Business Management
College of the Mainland
High school diploma or GED - Pharmacy Technician
Dickinson High School