Phoenix Stamp
Blanchard,OK
Summary
Dynamic communicator with a charismatic presence, adept at fostering strong relationships and engaging effectively with diverse audiences. An outgoing personality combined with a robust work ethic and unwavering determination drives success in collaborative environments. Authorized to work in the U.S. for any employer, bringing a versatile skill set and a commitment to excellence in every endeavor.
Overview
8
8
years of professional experience
Work History
Server
The Lokal Mustang
11.2021 - Current
- Delivered exceptional customer service, ensuring positive dining experiences and customer satisfaction.
- Trained new staff on restaurant procedures, enhancing team performance and service consistency.
- Coordinated with kitchen staff to streamline order delivery, improving overall efficiency during peak hours.
- Managed cash register operations accurately, ensuring precise transactions and end-of-shift reconciliations.
- Led shift meetings to communicate daily specials and operational updates, fostering teamwork and engagement.
- Developed strong relationships with regular patrons, enhancing customer loyalty and repeat business opportunities.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Aircraft Mechanic
STS Aviation Group
08.2019 - 2020
- Worked in teams or solo
- Required strong oral communication
- Built meaningful connections to leads and inspectors
- Worked inside fuel tanks and wings
- Provided excellent work ethic and motivation
- Farmed out to other teams providing knowledge of other departments
- Performed routine and emergency maintenance on various aircraft types to ensure operational readiness.
- Conducted thorough inspections of aircraft systems for compliance with safety regulations.
- Collaborated with team members to develop efficient maintenance schedules, optimizing workflow processes.
CSA - Customer Service Associate
Lowe's
05.2018 - 08.2019
- Met customers needs in tool knowledge
- Displayed sales skills and communication skills
- Strengthened people skills and charisma
- Strong oral communicator
- Charismatic and outgoing to all customers
- Resolved customer complaints efficiently, ensuring high satisfaction levels and repeat business.
- Trained new associates on customer service protocols and operational procedures for efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
Assistant Football Coach
SWCS
07.2017 - 01.2019
- Helped organize weekly game plans
- Required strong leadership and vision
- Oral and written communication
- Pushed for the betterment of the team not for a single person
- Coached players on and off the field
- Analyzed game footage to assess player performance and identify areas for improvement.
- Assisted in organizing community outreach programs to promote football within the local area.
- Managed equipment inventory and maintenance, providing a safe environment for players during practice and games.
- Collaborated with coaching staff to develop innovative playbooks, keeping opponents off balance.
Education
High school or equivalent -
Southwest Covenant
Yukon, OK05.2019
Associate of Science - Enterprise Development
OSU-OKC
Oklahoma City, OK01-2023
Partial Degree - Accounting And Finance
University of Central Oklahoma
Edmond, OKSkills
- Professional networking
- Equipment maintenance
- MS Office
- Sales expertise
- Tools knowledge
- Effective verbal and written communication
- Effective team management skills
- Technological Experience
- Know the use of Sterling and Genesis software
- Knowledge in aircraft maintenance (Specialization in fuel tech)
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest relations management
- High energy and stamina
Timeline
Server
The Lokal Mustang
11.2021 - Current
Aircraft Mechanic
STS Aviation Group
08.2019 - 2020
CSA - Customer Service Associate
Lowe's
05.2018 - 08.2019
Assistant Football Coach
SWCS
07.2017 - 01.2019
High school or equivalent -
Southwest Covenant
Associate of Science - Enterprise Development
OSU-OKC
Partial Degree - Accounting And Finance
University of Central Oklahoma
ASSESSMENTS
- Verbal Communication — Highly Proficient
- December 2019
- Speaking clearly, correctly, and concisely.
- Full results: https://share.indeedassessments.com/share_to_profile/8c9f2010c869700139657f149a92caeed53dc07454cb7
- Outside Sales Representative — Highly Proficient
- Actively listening and responding appropriately; performing common sales calculations.
- Full results: https://share.indeedassessments.com/share_to_profile/8b47a165c2133006aa4491d92174035eed53dc07454cb7
- Sales Skills: Influence & Negotiation — Highly Proficient
- Using influence and negotiation techniques to engage with and persuade customers.
- Full results: https://share.indeedassessments.com/share_to_profile/917fc7f2bd7e593f5ee544405caf498eed53dc07454cb7
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
ADDITIONAL INFORMATION
- Cover Sheet
- Been in a diverse work field since first job
- Works well with others or solo
- Highly developed people skills and communication
- High charisma and outgoing