Summary
Overview
Work History
Education
Skills
Timeline
ASSESSMENTS
ADDITIONAL INFORMATION
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Phoenix Stamp

Phoenix Stamp

Blanchard,OK

Summary

Dynamic communicator with a charismatic presence, adept at fostering strong relationships and engaging effectively with diverse audiences. An outgoing personality combined with a robust work ethic and unwavering determination drives success in collaborative environments. Authorized to work in the U.S. for any employer, bringing a versatile skill set and a commitment to excellence in every endeavor.

Overview

8
8
years of professional experience

Work History

Server

The Lokal Mustang
11.2021 - Current
  • Delivered exceptional customer service, ensuring positive dining experiences and customer satisfaction.
  • Trained new staff on restaurant procedures, enhancing team performance and service consistency.
  • Coordinated with kitchen staff to streamline order delivery, improving overall efficiency during peak hours.
  • Managed cash register operations accurately, ensuring precise transactions and end-of-shift reconciliations.
  • Led shift meetings to communicate daily specials and operational updates, fostering teamwork and engagement.
  • Developed strong relationships with regular patrons, enhancing customer loyalty and repeat business opportunities.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Aircraft Mechanic

STS Aviation Group
08.2019 - 2020
  • Worked in teams or solo
  • Required strong oral communication
  • Built meaningful connections to leads and inspectors
  • Worked inside fuel tanks and wings
  • Provided excellent work ethic and motivation
  • Farmed out to other teams providing knowledge of other departments
  • Performed routine and emergency maintenance on various aircraft types to ensure operational readiness.
  • Conducted thorough inspections of aircraft systems for compliance with safety regulations.
  • Collaborated with team members to develop efficient maintenance schedules, optimizing workflow processes.

CSA - Customer Service Associate

Lowe's
05.2018 - 08.2019
  • Met customers needs in tool knowledge
  • Displayed sales skills and communication skills
  • Strengthened people skills and charisma
  • Strong oral communicator
  • Charismatic and outgoing to all customers
  • Resolved customer complaints efficiently, ensuring high satisfaction levels and repeat business.
  • Trained new associates on customer service protocols and operational procedures for efficiency.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Assistant Football Coach

SWCS
07.2017 - 01.2019
  • Helped organize weekly game plans
  • Required strong leadership and vision
  • Oral and written communication
  • Pushed for the betterment of the team not for a single person
  • Coached players on and off the field
  • Analyzed game footage to assess player performance and identify areas for improvement.
  • Assisted in organizing community outreach programs to promote football within the local area.
  • Managed equipment inventory and maintenance, providing a safe environment for players during practice and games.
  • Collaborated with coaching staff to develop innovative playbooks, keeping opponents off balance.

Education

High school or equivalent -

Southwest Covenant
Yukon, OK
05.2019

Associate of Science - Enterprise Development

OSU-OKC
Oklahoma City, OK
01-2023

Partial Degree - Accounting And Finance

University of Central Oklahoma
Edmond, OK

Skills

  • Professional networking
  • Equipment maintenance
  • MS Office
  • Sales expertise
  • Tools knowledge
  • Effective verbal and written communication
  • Effective team management skills
  • Technological Experience
  • Know the use of Sterling and Genesis software
  • Knowledge in aircraft maintenance (Specialization in fuel tech)
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest relations management
  • High energy and stamina

Timeline

Server

The Lokal Mustang
11.2021 - Current

Aircraft Mechanic

STS Aviation Group
08.2019 - 2020

CSA - Customer Service Associate

Lowe's
05.2018 - 08.2019

Assistant Football Coach

SWCS
07.2017 - 01.2019

High school or equivalent -

Southwest Covenant

Associate of Science - Enterprise Development

OSU-OKC

Partial Degree - Accounting And Finance

University of Central Oklahoma

ASSESSMENTS

  • Verbal Communication — Highly Proficient
  • December 2019
  • Speaking clearly, correctly, and concisely.
  • Full results: https://share.indeedassessments.com/share_to_profile/8c9f2010c869700139657f149a92caeed53dc07454cb7
  • Outside Sales Representative — Highly Proficient
  • Actively listening and responding appropriately; performing common sales calculations.
  • Full results: https://share.indeedassessments.com/share_to_profile/8b47a165c2133006aa4491d92174035eed53dc07454cb7
  • Sales Skills: Influence & Negotiation — Highly Proficient
  • Using influence and negotiation techniques to engage with and persuade customers.
  • Full results: https://share.indeedassessments.com/share_to_profile/917fc7f2bd7e593f5ee544405caf498eed53dc07454cb7
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

ADDITIONAL INFORMATION

  • Cover Sheet
  • Been in a diverse work field since first job
  • Works well with others or solo
  • Highly developed people skills and communication
  • High charisma and outgoing