Phonemaly (Pom) Phetphongsy
Houston
Summary
Dynamic and results-oriented professional with extensive experience in purchasing, operations, logistics, supply chain, and office management. Skilled in vendor negotiation, procurement projects, inventory controls, and cost reduction. Adept at coordinating complex logistics, managing cross-functional team, and optimizing resources to meet project goals.
Overview
13
13
years of professional experience
Work History
Sales Professional- Inside Sales
Service Corporation International
Houston
09.2025 - Current
- Present and sell funeral and cemetery at-need and pre-planning services
- Build relationships through networking, referrals, and seminars
- Meet with families to provide guidance and peace of mind
- Achieve personal income goals while helping others
Lead Bartender & Shift Manager
Sunny's Bar
Houston
06.2024 - 07.2025
- Led nightly operations, reconciled POS receipts, and ensured safety compliance.
- Built and retained a loyal customer base through exceptional service and relationship building.
- Managed inventory and supply restocking to support high-volume business flow.
Office Manager / Project Coordinator
Clerkley Watkins Group
Houston
04.2023 - 04.2025
- Directed office operations and implemented streamlined administrative protocols, improving team productivity and reducing manual tracking.
- Led onboarding, HR compliance, and benefits enrollment including 401(k) and Roth plans.
- Oversaw budget tracking, accounts payable/receivable, and reconciliation of credit card and bank statements using QuickBooks.
- Ensured compliance with regulatory and insurance standards through proactive process reviews.
- Coordinated interdepartmental communication, event logistics, and staff scheduling to support executive priorities.
Fleet & Logistics Supervisor/ Purchasing Specialist
PSS Industrial Group
Houston
02.2020 - 04.2023
- Managed a preventative maintenance program, GPS tracking, permits, titles, registration, fuel cards and toll assignments.
- Collaborated with WEX to track fuel expense, employee spending control, purchase alerts and rebate program.
- Managed end-to-end operations of a fleet exceeding 200 vehicles and equipment across 30+ nationwide locations.
- Partnered with Enterprise Fleet to implement a vehicle lifecycle project, reducing maintenance costs and downtime.
- Networked with brokers and carriers benchmarking loads based on lane and mode (FedEx, UPS, LTLs, TLs, Hazmat and Hotshots).
- Contracted with Freightwise (3PL) to implement centralized freight invoicing, identifying and correcting $175K+ in shipping inefficiencies.
- Worked directly with VP of Operations to supervise facility service contracts and vendor relationships for 60K sq. ft. warehouse and office space.
- Directed purchasing projects and supplier negotiation during company merger.
- Oversaw vendor contracts, inventory control and procurement planning.
Inside Sales & Purchasing
PSS Industrial Group
Houston
04.2017 - 02.2020
- Handled technical sales support, quoting, purchasing and procurement of industrial products (PVF, MRO, electrical).
- Interacted with customers and vendors to complete sales orders, purchasing and follow them through the invoicing process.
- Quoted, sourced and procured non-catalog items in accordance with customer approved manufacturer list.
- Recommended and upsold products as needed to provide the best workable solution.
- Handled high volume of inbound calls and responded to inquires in a timely manner.
- Generated purchase orders, managed backlog reports and resolved escalations.
Senior Operations Analyst / Sales Project Support
Texpo Energy / YEP
Houston
11.2012 - 04.2017
- Increased sales by {15%} by optimizing vendor coordination and streamlining purchasing tasks.
- Managed commercial/residential enrollments for 300+ energy accounts; ensured data accuracy, contract compliance, and timely billing.
- Supported broker onboarding and created scalable commission schedules using Cogent Commission Manager.
- Spearheaded process improvements that enhanced customer experience and reduced enrollment turnaround time.
- Resolved complex billing issues and negotiated customer payment plans.
Education
A.A.S. - Engineering Technology
Bismarck State College
Bismarck, NDA.A.S. - Business Administration
Broome Community College
Binghamton, NYSkills
- Purchasing and procurement management
- Vendor negotiation and inventory control
- Logistics and supply chain optimization
- Project execution and support
- Budgeting and cost reduction
- ERP and CRM systems
- Microsoft Office Suite
- Sales and reporting software
- Freight management systems
Timeline
Sales Professional- Inside Sales
Service Corporation International
09.2025 - Current
Lead Bartender & Shift Manager
Sunny's Bar
06.2024 - 07.2025
Office Manager / Project Coordinator
Clerkley Watkins Group
04.2023 - 04.2025
Fleet & Logistics Supervisor/ Purchasing Specialist
PSS Industrial Group
02.2020 - 04.2023
Inside Sales & Purchasing
PSS Industrial Group
04.2017 - 02.2020
Senior Operations Analyst / Sales Project Support
Texpo Energy / YEP
11.2012 - 04.2017
A.A.S. - Engineering Technology
Bismarck State College
A.A.S. - Business Administration
Broome Community College