Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Phu Nguyen

Springfield,VA

Summary

Currently completing an Associate degree as an ambitious Information Technology Intern. Actively seeking real-world experience to further develop acquired skills. Possessing a solid understanding of device configuration, networking protocols, and operating system specifications. Eager to quickly learn new processes, programs, and procedures to maximize contributions to user, team, and business success.

Overview

3
3
years of professional experience

Work History

Receptionist

JVA Day Spa
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed approximately 10 incoming customer walk-in

Cashier

Shilla Bakery & Cafe
09.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Barista

Java Loco
05.2021 - 02.2023
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Education

Information Technology, AS -

Northern Virginia Community College
Annandale, VA
12.2024

High School Diploma -

Woodson High School
Fairfax, VA
05.2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Data input

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Additional Information

I am excited to begin my internship. I can start as soon as possible. I can work 40 hours per week.

Timeline

Receptionist

JVA Day Spa
01.2024 - Current

Cashier

Shilla Bakery & Cafe
09.2022 - 03.2023

Barista

Java Loco
05.2021 - 02.2023

Information Technology, AS -

Northern Virginia Community College

High School Diploma -

Woodson High School

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Phu Nguyen