PHULMATIE RAMNAUTH
West Hempstead,NY
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.
Overview
17
17
years of professional experience
Work History
Universal Banker
Ridgewood Savings Bank
06.2007 - Current
- Balanced teller drawers and ATM cash, staff training, inbound customer calls, giving presentations, account servicing, safe deposit box oversight, training classes, opening accounts, account updating, team collaboration, currency exchange, ATM balancing, mathematical problem-solving, generated reports and analysis of customer data to identify trends and potential business opportunities, developed and maintained strong customer relationships, providing exceptional service and advice, managed escalated phone calls by applying conflict resolution skills and extensive knowledge of bank policies, products, and services.
Education
Certificate - Medical Billing And Coding
US Career Institute
Farmingdale, NY07.2024
High School Diploma -
Bygeval Secondary School
06.1988
Skills
Cross-Selling Expertise
Timeline
Universal Banker
Ridgewood Savings Bank
06.2007 - Current
Certificate - Medical Billing And Coding
US Career Institute
High School Diploma -
Bygeval Secondary School
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