Summary
Overview
Work History
Education
Skills
Leadership and volunteer experience
Languages
Timeline
Generic

PHUOC NGO

Salem,OR

Summary

Analytical professional with proven expertise in synthesizing complex data, honed during tenure with the Oregon Army National Guard. Known for strong analytical reasoning and effective communication skills, consistently enhancing operational efficiency and intelligence product accuracy. Demonstrates leadership abilities while fostering collaboration within teams to achieve mission-critical objectives.

Overview

4
4
years of professional experience

Work History

Counterintelligence And Human Intelligence Analyst

Oregon Army National Guard
Prishtina , Kosovo
06.2024 - Current
  • Reviewed daily intelligence summaries for relevance to the mission objectives.
  • Evaluated new sources of information against established criteria for accuracy and reliability.
  • Maintained an up-to-date database with all relevant documents related to the mission objectives.
  • Collaborated with other analysts across different departments to ensure consistency in reporting standards.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Barista

Dutch Bros
03.2021 - 06.2024
  • Delivering excellent customer service while preparing drinks in a timely manner.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Managing a wide variety of drinks and menu items ensuring accuracy for the customer experience
  • Working in a fast pace without sacrificing any of the three core values: customer service, speed, and quality
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Office Assistance

Southern Oregon University
09.2021 - 12.2022
  • Provide excellent customer service in the form of intrapersonal communication, phone, and email with students, staff, and student supporters.
  • Process packages and mail in a timely manner, utilizing StarRez CRM and Package Nexus Package Lockers.
  • Maintain an inventory of keys and packages, auditing regularly for consistency.
  • Provided assistance with moving heavy objects from one area of the office to another.
  • Maintained regular office hours to provide student assistance.

Education

Bachelor - Science in Business Administration

Southern Oregon University
Ashland, OR

High School Diploma -

West Salem High School

Skills

  • Microsoft Office Specialist
  • Excel
  • Analytical reasoning
  • Leadership qualities
  • Information analysis
  • Source evaluation
  • Research proficiency
  • Analytical skills
  • Intelligence products
  • Effective Communication

Leadership and volunteer experience

  • Public Affairs Officer, Reserve Officers Training Corps, Fall 2020 - Spring 2021
  • Cadet, Reserve Officers Training Corps, Fall 2019 - Spring 2020
  • Participant, Humanitarian Trip, Nicaragua, 06/21 - 07/22, Taught English, assisted with agriculture initiatives, and built community.
  • Teacher, St. Joseph’s Catholic Church, 08/15 - 06/18, Taught Vietnamese to children aging from 5 – 10 years old.

Languages

Vietnamese
Native/ Bilingual

Timeline

Counterintelligence And Human Intelligence Analyst

Oregon Army National Guard
06.2024 - Current

Office Assistance

Southern Oregon University
09.2021 - 12.2022

Barista

Dutch Bros
03.2021 - 06.2024

Bachelor - Science in Business Administration

Southern Oregon University

High School Diploma -

West Salem High School

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