Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Human Resource Generalist/Coordinator
Tennova Healthcare Clarksville
06.2022 - Current
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Served as an liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Facilitated criminal background check process for new hires.
Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Implemented and supervised orientation procedures for new hires.
Met with staff to resolve difficult situations related to performance and conflict management.
Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
Medical Staff Coordinator
Prisma Healthcare
12.2019 - 06.2022
Served as liaison between administration and clinical staff, fostering positive relationships and promoting open communication.
Developed tracking systems for mandatory licensure renewals, maintaining 100% compliance among medical personnel.
Coordinated interdepartmental committee meetings for effective collaboration on hospital-wide initiatives.
Contributed to facility accreditation efforts by preparing necessary documentation and coordinating site visits from accrediting agencies.
Managed sensitive information with discretion, ensuring the confidentiality of patient records and employee files.
Ensured compliance with regulatory standards by conducting regular internal audits of departmental policies and procedures.
Assisted in the development of a more efficient orientation program for incoming medical staff, reducing time to full productivity.
Business Office Manager
Lexington Medical Center
01.2017 - 12.2019
Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
Established team priorities, maintained schedules and monitored performance.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Improved onboarding experience for new hires, creating a comprehensive orientation program.
Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Conducted exit interviews to identify areas of improvement in company culture and retention strategies.
Primetime Teller
Regions Bank
08.2014 - 01.2016
Handled transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts
Identified customer needs, provided information on new products and services, and directed customers to branch representatives as needed
Reconciled cash drawers at the end of shift, counted and packaged coins and currency, turned in any excess or damaged currency to head teller
Tracked, recorded, reported, and stored transactional information and special requests
Provided a high level of customer service, offering answers and assistance with a smile.
Education
Associate of Arts -
Hopkinsville Community College
Hopkinsville, KY
01.2014
Bachelor of Science - Biochemistry And Molecular Biology
University of Louisville
Louisville, KY
12.2018
M.S. - Human Resource Management
Western Governors University
Salt Lake City, UT
08.2024
Skills
Microsoft Office Specialist
Data Entry
Employee Relations
Compensation Analysis
FMLA/ADA/EEO/WC/EMTALA
HR Policies & Procedures
HRIS Technologies
Benefits Administration
Human Resource Generalist
KRONOS
Microsoft
Oracle
Ultipro
Google Suite
Timeline
Human Resource Generalist/Coordinator
Tennova Healthcare Clarksville
06.2022 - Current
Medical Staff Coordinator
Prisma Healthcare
12.2019 - 06.2022
Business Office Manager
Lexington Medical Center
01.2017 - 12.2019
Primetime Teller
Regions Bank
08.2014 - 01.2016
Associate of Arts -
Hopkinsville Community College
Bachelor of Science - Biochemistry And Molecular Biology