Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Phuong Nguyen

TOMBALL,TX

Summary

I been working on custom services and retail experience for over 10+ years

Overview

27
27
years of professional experience

Work History

Customer Service Representative

Beltway Nail Supply
10.2022 - 05.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cosmetologist

Six Pines Nails
Spring , Tx
03.2015 - 10.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Store manager

Florsheim Shoes
05.1996 - 07.2002

Education

High School Graduate - Mathematics

Cypress Creek High School
Houston, TX
05.1997

Skills

  • Money Handling Abilities
  • Customer Relationship Management
  • Critical Thinking
  • Brand Representation

Languages

Vietnamese
Native or Bilingual

Timeline

Customer Service Representative

Beltway Nail Supply
10.2022 - 05.2023

Cosmetologist

Six Pines Nails
03.2015 - 10.2022

Store manager

Florsheim Shoes
05.1996 - 07.2002

High School Graduate - Mathematics

Cypress Creek High School

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Phuong Nguyen