Phuong Nguyen
TOMBALL,TX
Summary
I been working on custom services and retail experience for over 10+ years
Overview
27
27
years of professional experience
Work History
Customer Service Representative
Beltway Nail Supply
6631 N Sam Houston Pkwy
10.2022 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cosmetologist
Six Pines Nails
Spring , Tx
03.2015 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Store manager
Florsheim Shoes
05.1996 - 07.2002
Education
High School Graduate - Mathematics
Cypress Creek High School
Houston, TX05.1997
Skills
- Money Handling Abilities
- Customer Relationship Management
- Critical Thinking
- Brand Representation
Languages
Vietnamese
Native or Bilingual
Timeline
Customer Service Representative
Beltway Nail Supply
10.2022 - 05.2023
Cosmetologist
Six Pines Nails
03.2015 - 10.2022
Store manager
Florsheim Shoes
05.1996 - 07.2002
High School Graduate - Mathematics
Cypress Creek High School