Summary
Work History
Education
Skills
Accomplishments
Work Preference
Timeline
Generic
Open To Work

Phyllis Montgomery

Richton Park

Summary

Transportation Manager at Chicago Transit Authority with a track record of optimizing routes and schedules, achieving a 20% increase in operational efficiency. Specialized in compliance with transportation regulations and delivering exceptional customer service. Demonstrated leadership in problem-solving and team collaboration, resulting in high client satisfaction. Implemented effective safety measures that significantly reduced accidents and injuries while ensuring cost-effective delivery solutions.

Work History

Transportation Manager

Chicago Transit Authority, CTA
  • Maintained compliance with regulations, preventing fines and penalties for organization.
  • Increased transportation efficiency by optimizing routing and scheduling processes.
  • Managed team of drivers, enhancing performance through support and guidance.
  • Supervised department personnel, assigning daily tasks and evaluating performance for productivity improvement.
  • Developed strong client relationships to ensure satisfaction and loyalty.
  • Researched traffic patterns and distances to determine cost-effective delivery routes.
  • Implemented safety measures, significantly reducing accidents and injuries among drivers.
  • Resolved customer issues promptly to minimize business loss from transportation errors.

Education

High School Diploma -

Harlan High School
Chicago, IL
06.1997

Skills

  • Schedule control and planning
  • Assignment and transportation coordination
  • Teamwork and collaboration skills
  • Customer service excellence
  • Time management practices
  • Problem-solving abilities
  • Multitasking proficiency
  • Effective communication skills
  • Team leadership capabilities
  • Decision-making processes
  • Safety standards adherence

Accomplishments

I started out as a Bis Operator, Line Instructor, Supervisor, Bus Instructor and then Transportation Manager.

Work Preference

Work Type

Full Time

Location Preference

Remote

Timeline

Transportation Manager

Chicago Transit Authority, CTA

High School Diploma -

Harlan High School

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