Pierce Williams
Conroe,TX
Summary
Flexible and professional customer service representative with extensive experience in guest services and inventory management at Amerigo's Grille. Worked to enhance guest experiences through effective team collaboration between front of house and back of house. Skilled in fast-paced environments, adept at upselling, while consistently ensuring order accuracy throughout shift.
Overview
3
3
years of professional experience
Work History
Barista
Slow Drip Texas
Houston, Texas
07.2024 - 08.2025
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Described menu items to customers, and suggested drinks.
Server/Barback
Amerigo's Grille
The Woodlands, Texas
06.2023 - 07.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed knowledge about the restaurant's menu and products to clients.
- Supported bartenders by preparing garnishes and stocking supplies.
- Managed inventory by organizing bottles and restocking as needed.
Expo Runner
Electric Shuffle
Austin, Texas
06.2022 - 05.2023
- Delivered food and beverages to guests promptly during events.
- Collaborated with kitchen staff to ensure timely service of orders.
Education
Business Administration Degree - Business Administration
Austin Community College
Austin, TX05-2023
High School Diploma -
Westwood HS
Austin05-2022
Skills
- Customer service
- Menu knowledge
- Inventory management
- Cash handling
- Team collaboration
- Multitasking
Timeline
Barista
Slow Drip Texas
07.2024 - 08.2025
Server/Barback
Amerigo's Grille
06.2023 - 07.2024
Expo Runner
Electric Shuffle
06.2022 - 05.2023
Business Administration Degree - Business Administration
Austin Community College
High School Diploma -
Westwood HS
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