Piero Del Castillo
Blacksburg,VA
Summary
Results-driven assistant manager and co-business owner with a focus on team leadership and operational efficiency. Successful in implementing strategies that enhance communication and streamline processes, leading to increased productivity and collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Chick Fil A
Leesburg, VA
06.2022 - Current
- Manage opening and closing shifts for the front of house, optimizing overall restaurant performance.
- Trained and mentored the team on customer service, operational standards, and personal standards.
- Dealing with customer conflicts
- Counting daily inventory, cashier tills, the money safe, and more.
- Helped develop a system of communication with the team.
Co-Founder
Self-employed
Leesburg, VA
06.2023 - 08.2025
- Car detailing business, focusing on detail and customer service.
- Cultivated relationships with clients.
- Handled money, payouts, and income/expense reports.
- Improved customer service, operational service, and marketing.
- Main scheduler for the time and location of our services.
- Helped establish business strategies to drive growth and market presence.
- Developed operational plans to streamline processes and improve efficiency.
- Helped manage project timelines and resources for the successful execution of initiatives.
- Helped facilitate team meetings to foster collaboration and address challenges.
Education
High School Diploma -
Tuscarora High School
801 N King St Leesburg, VA 2017606-2025
Some College (No Degree) - Business
Virginia Tech
Blacksburg, VASkills
- Customer service
- Team leadership
- Project development
- Financial reporting
- Client relationship management
- Effective communication
- Efficiency enhancement
Accomplishments
- All A Honor Role
- Multiple promotions
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Practicing Catholic, fitness and gym, spending time with family, and enjoys giving to others.
Certification
- High School Diploma
Timeline
Co-Founder
Self-employed
06.2023 - 08.2025
Assistant Manager
Chick Fil A
06.2022 - Current
High School Diploma -
Tuscarora High School
Some College (No Degree) - Business
Virginia Tech