Pierre Strong
Memphis,United States
Summary
Accomplished Food Service Manager with nearly two decades of experience in fast-paced dining operations. Proven ability to streamline processes and enhance customer service, resulting in increased operational efficiency. Notable achievements include opening over 65 restaurants and serving as Training Manager at Applebee's, fostering a positive work culture and improving guest satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Kitchen Prep Manager
Moon Dance Bar & Grill
Germantown, TN
05.2021 - Current
- Prepared ingredients for meals based on recipes and menus.
- Maintained proper storage of food in designated containers, adhering to wrapping, labeling, dating, and rotation procedures.
- Conducted regular staff meetings to review menu changes, safety protocols, and performance evaluations.
- Ordered ingredients and supplies to ensure adequate kitchen inventory levels.
- Supervised food production processes, ensuring adherence to high-quality standards at all preparation stages.
- Developed and implemented kitchen policies and procedures to enhance operational efficiency.
Kitchen Manager
Applebee's Neighborhood Grill & Bar
Barlett, TN
03.2007 - 05.2020
- Ensured compliance with local health department regulations for food safety standards.
- Monitored financial performance to identify cost-saving opportunities and enhance revenue generation.
- Resolved customer complaints promptly, maintaining high service delivery quality.
- Maintained vendor relationships to secure competitive pricing on supplies and materials.
- Assisted in recruitment by interviewing candidates for open positions.
- Implemented employee recognition programs to encourage staff motivation toward organizational goals.
Education
High School Diploma -
Manassas High School
Memphis, TN05-2006
Skills
- Food safety and sanitation
- Inventory and cost management
- Customer service excellence
- Employee training and coaching
- Problem solving strategies
- Recipe development and catering coordination
- Workplace safety standards
- Hiring and firing practices
Certification
- SERV SAFE
Timeline
Kitchen Prep Manager
Moon Dance Bar & Grill
05.2021 - Current
Kitchen Manager
Applebee's Neighborhood Grill & Bar
03.2007 - 05.2020
High School Diploma -
Manassas High School
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