Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pietro Cinieri

New York,NY

Summary

Professional, dedicated, and organized barista with 3 years’ experience driving customer service and preparing and delivering beverages within fast-paced food service environments. Adaptable and flexible team player with ability to work independently or as part of a team to meet goals. Attentive relationship manager with passion for delivering positive and memorable experiences with every ordered drink. Proficiency with POS systems, and ability to multitask to complete daily sanitation and cleanliness tasks while handling customer orders.

Overview

2
2
years of professional experience

Work History

Bartender

Ulivo
12.2022 - Current
  • Skillfully promoted idem of beverage lists and restaurant specials.
  • Enthusiasm and knowledge about restaurant’s menu and products.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Et dining tables according to type of event and service standards.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender Shift Manager

Longo Bros
12.2023 - 04.2024
  • Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
  • Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
  • Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Managed daily store operations for smooth functioning and achieving sales targets.

Bartender

Mercato
05.2022 - 01.2023
  • Assist guests with making menu choices in an informative and helpful way.
  • Maintain knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Deliver exceptional service by greeting and serving customers in a timely, friendly manner.
  • Appropriately suggest additional items to customers to increase restaurant sales.
  • Effectively communicate with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly check on guests to ensure satisfaction with each food course and beverages.

Education

Master of Arts - Faculty of Arts And Philosophy

Alma Mater Studiorum - University of Bologna
Bologna, Italy
05.2006

High School Diploma -

Liceo Ginnasio Statale Archita Taranto - Succursal
Taranto, Italy
05.1997

Skills

  • Customer Service
  • Menu Recommendations
  • POS System Operation
  • Payment Processing
  • Wine pairing knowledge
  • Upselling
  • Creative Mixology
  • Liquor, beer, and wine knowledge
  • Inventory
  • Classic cocktails
  • Excellent Communication

Languages

Italian
Native or Bilingual
English
Professional Working

Timeline

Bartender Shift Manager

Longo Bros
12.2023 - 04.2024

Bartender

Ulivo
12.2022 - Current

Bartender

Mercato
05.2022 - 01.2023

Master of Arts - Faculty of Arts And Philosophy

Alma Mater Studiorum - University of Bologna

High School Diploma -

Liceo Ginnasio Statale Archita Taranto - Succursal

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Pietro Cinieri