Pilar Aristizabal
St Cloud,FL
Summary
Dependable, energetic, multitasker seeking a flight attendant position with Airlines. Eager to bring skills in delivering exceptional customer service, and boost the level of customer satisfaction. Ensuring enjoyment, safety, and the wellbeing of all passengers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Innovacare
02.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Insurance Agent
Independent Employer
01.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Manager of Operations
Family Physician of Dr. Burgos
07.2011 - 11.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Education
Master of International Business Management - Marketing Management
Universidad Autonoma
Colombia05-1999
Skills
- Works well under pressure
- Excellent Problem Solving
- Multitasking
- Energetic Friendly
- Great with people from all walks of life
- Trained CPR
- Medical terminology
- EMR / HIPPA /ICD-10
Accomplishments
Free Lancer Pilot Student
Real Estate License
Life & Health Insurance
Certification
CPR Certified
Life and Health Certified
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Service Representative
Innovacare
02.2024 - Current
Insurance Agent
Independent Employer
01.2023 - Current
Manager of Operations
Family Physician of Dr. Burgos
07.2011 - 11.2023
Master of International Business Management - Marketing Management
Universidad Autonoma
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