Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pilar Gómez

Sacramento,CA

Summary

Accomplished Supervisor at Charleys Philly Cheese Steak, adept in staff management and inventory control. Excelled in mentoring junior staff, enhancing customer satisfaction, and fostering a safe work environment. Proven track record in process improvement and conflict resolution, showcasing attention to detail and decision-making skills.

Overview

5
5
years of professional experience

Work History

Supervisor

Charleys Philly Cheese Steak
01.2020 - Current

Make sure to take the depósit to the bank make sure everyone make they job cashier cook and cleaning make sure the shipment its right and put away

  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Observed packing operations to verify conformance to specifications.

Education

Diploma -

Encina High School
Bell Set
07.2020

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Staff development
  • Staff discipline
  • Process improvement

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Supervisor

Charleys Philly Cheese Steak
01.2020 - Current

Diploma -

Encina High School
Pilar Gómez