Pilar Johnson
Aubrey
Summary
Professional with strong experience in mortgage industry, prepared for this role. Proven ability to assess clients' financial needs, originate loans, and ensure compliance with regulations. Reliable team player who adapts to changing demands and focuses on achieving results. Skilled in customer service, financial analysis, and communication.
Overview
11
11
years of professional experience
Work History
Mortgage Loan Officer
First Horizon
06.2024 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
- Participated in industry events and conferences to build relationships and gain market intelligence.
Consumer Residential Lender
Frost Bank
06.2022 - 06.2024
- Establish connections within desired target area & generate referral sources
- Network within realtor organizations such as MetroTex, NAREB, and Real Estate Council
- Host lunch & learns/ Sponsor events
- Manage loan production & associate team
Associate
Frost Bank
03.2020 - 06.2022
- Managed pipeline for ‘2’ Consumer Residential Lenders
- Scheduled closings & coordinated with contractors/vendors
- Orders appraisals for pending loan requests
Community Residential Lending Rep
Frost Bank
06.2019 - 03.2020
- Forged partnerships with ‘10’ local community organizations and Homeowner Associations, enhancing community engagement
- Expanded company footprint to ‘5’ new communities, by establishing presence in areas without physical locations
- Generated referral sources/ managed loan pipeline
Administrative Relationship Manager
Frost Bank
06.2017 - 06.2019
- Meets with clients in person to provide optimal customer experience
- Interprets goals of clients to best suit their needs and provide impartial advice
- Routinely attends outside community events with Relationship Managers ‘RM’ to network and further develop professional skillsets
- Orders appraisals and environmental for pending loan requests
- Provides reliable and professional support to multiple RMs
- Organized team meetings to further benefit overall branch success
- Initiated community events by developing budgets, venue selections, invitation design and distribution
Administrative Assistant - Intermediate
Frost Bank
07.2014 - 06.2017
- Supported Sales Manager and Community Development Officer
- Organized projects with meticulous attention to detail while meeting deadlines
- Coordinate luncheons and develop presentations for meetings and special events
- Performed general office tasks including ordering supplies, maintaining records, manage database systems, and
- Process invoice and accounting request
Education
Paul Quinn
Dallas05-2028
Skills
- Salesforce
- DocExpress
- Microsoft Office Suite
- SalesForce Collateral 360
- Goal oriented
- Loan origination
- Blend
- Encompass
Awards
- Realtist of The Year, NAREB, 2023
- RHCA Ambassador MVP, Frost Bank, 2022-2023
2023-2024 Realtist of the Year
A prestigious award presented by National Association of Real Estate Brokers (NAREB) to recognize a member who exemplifies outstanding leadership, commitment, and service to the organization's mission of promoting democracy in housing. This award celebrates individuals who demonstrate exceptional contributions to advancing homeownership in underserved communities, fostering professional excellence, and supporting NAREB's goal through advocacy, education, and community engagement.
Affiliations
- Women's Council of Realtors - NAREB Dallas, 1st Vice President
- Young Realtist Division - Dallas, Secretary
Timeline
Mortgage Loan Officer
First Horizon
06.2024 - Current
Consumer Residential Lender
Frost Bank
06.2022 - 06.2024
Associate
Frost Bank
03.2020 - 06.2022
Community Residential Lending Rep
Frost Bank
06.2019 - 03.2020
Administrative Relationship Manager
Frost Bank
06.2017 - 06.2019
Administrative Assistant - Intermediate
Frost Bank
07.2014 - 06.2017
Paul Quinn
Similar Profiles
BRIEON ALLENBRIEON ALLEN
Relationship Banker at First HorizonRelationship Banker at First Horizon
Callie DupuyCallie Dupuy
Relathionship Banker at First HorizonRelathionship Banker at First Horizon
Atzimba Navarrete-RiveraAtzimba Navarrete-Rivera
Universal Banker at First HorizonUniversal Banker at First Horizon