Pimmy Phueakthong
Tampa,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. As well as being a constant learner and adaptable person.
Overview
5
5
years of professional experience
Work History
Bartender
Hook N Reel
12.2025 - 02.2026
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Assisted with inventorying beverage stock and bar supplies.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Server
Hook and Reel
03.2024 - 01.2026
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Checked guests' identification before serving alcoholic beverages.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Head Cashier
Lowes Home Improvement
09.2023 - 01.2024
- Resolved escalated customer disputes with special actions such as discounts.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Led cashiers and associates in providing thoughtful customer service.
- Restocked and organized merchandise in front lanes.
- Monitored areas for security issues and safety hazards.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Increased customer loyalty and retention.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
Primary Assistant Teacher
Primrose Schools
06.2023 - 09.2023
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supervised children during in-class activities and on the playground.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Communicated with parents to inform them about child's progress and classroom behavior.
- Encouraged children to interact with each other and participate in group activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized snack time and nap hours.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
- Retained student interest and maximized receptive learning.
Pharmacy Cashier
St. Elizabeth's Hospital
05.2023 - 09.2023
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Enforced compliance with state and local laws regarding regulated products such as prescription drugs, over-the-counter items with purchase limits, alcoholic beverages and tobacco products.
- Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.
- Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
Server
Osaka Steakhouse
01.2021 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Served food and beverages promptly with focused attention to customer needs.
Dog Daycare Attendant
Traveler's Stay and Play
02.2023 - 05.2023
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Followed pet care instructions for dietary needs and medication regimens.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Reset procedure rooms between appointments and disinfected equipment.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Education
High School Diploma - Public Health Pre-Med
The University of Tampa
Tampa, FL05-2028
High School Diploma -
Bellbrook High School
Bellbrook, OH05-2023
Skills
- Team member support
- Engaging personality
- Highly reliable
- Strong work ethic
- Upselling techniques
- Calm demeanor
- Allergy awareness
- Quality control
- High volume dining
- Positive and professional
- Relationship building
- Public speaking
- Organization
- Problem-solving
- Planning
- Multitasking Abilities
Languages
Thai
Native or Bilingual
Spanish
Elementary
Interests
- Volunteer Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Backpacking and Hiking
- Participating in cultural exchange programs and homestays
- I enjoy cooking for friends and family gatherings
- Swimming
- Running
- Music
- Creative Writing
- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Homelessness Outreach
- Animal Welfare Advocacy
Timeline
Bartender
Hook N Reel
12.2025 - 02.2026
Server
Hook and Reel
03.2024 - 01.2026
Head Cashier
Lowes Home Improvement
09.2023 - 01.2024
Primary Assistant Teacher
Primrose Schools
06.2023 - 09.2023
Pharmacy Cashier
St. Elizabeth's Hospital
05.2023 - 09.2023
Dog Daycare Attendant
Traveler's Stay and Play
02.2023 - 05.2023
Server
Osaka Steakhouse
01.2021 - 08.2023
High School Diploma - Public Health Pre-Med
The University of Tampa
High School Diploma -
Bellbrook High School