Piper Bennett
Boone,North Carolina
Summary
Dynamic barista with proven skills in customer engagement, beverage preparation, and cash handling. Known for maintaining operational efficiency during busy shifts.
Overview
3
3
years of professional experience
Work History
Barista
Scooters Coffee Shop
WILMINGTON, NC
02.2025 - Current
- Guided customers in menu selections and accommodated special requests during peak hours.
- Ensured cleanliness and organization of coffee shop and workstations to enhance customer experience.
- Operated cash register, processed payments, and managed customer transactions.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Handled daily morning rush efficiently, providing calm and attentive customer service.
Shift Leader
Jeremiah's Italian Ice
WILMINGTON, NC
05.2023 - 11.2024
- Supervised team members during busy shifts, fostering a culture of excellent customer service.
- Trained new employees on shift operations, enhancing team readiness and service quality.
- Trained new employees on proper service techniques and food safety guidelines.
- Engaged with customers to enhance their experience and address concerns promptly.
- Managed inventory levels and restocked supplies, ensuring consistent product availability.
- Assisted with daily operations, including cash handling and register management.
- Implemented promotional activities to increase product awareness among customers.
Skills
- Beverage preparation
- Cash handling
- Inventory management
- Customer engagement
- Food safety compliance
- Service training
- Time management
Affiliations
Volunteer at the humane society in Boone
Timeline
Barista
Scooters Coffee Shop
02.2025 - Current
Shift Leader
Jeremiah's Italian Ice
05.2023 - 11.2024