Piper Lawrence
Boulder,CO
Summary
Motivated Sales Associate with strong customer engagement and problem resolution skills. Assisted customers in product selection, enhancing shopping experiences and satisfaction. Committed to collaborative teamwork and achieving sales targets.
Detail-oriented Content Creator with experience in producing engaging digital content. Researched and edited materials to maintain high editorial standards while managing social media channels for community growth. Focused on delivering quality content that resonates with audiences.
Overview
4
4
years of professional experience
Work History
Pro Sales Associate
Home Depot
Boulder, CO
04.2024 - Current
- Assisted customers in product selection, enhancing their shopping experience and satisfaction.
- Maintained knowledge of current sales promotions and inventory levels to provide accurate information.
- Provided exceptional after-sales support, addressing customer concerns promptly and professionally.
- Collaborated with team members to achieve sales goals, fostering a supportive work environment.
- Resolved customer inquiries and complaints promptly, enhancing overall service quality and retention rates.
- Increased sales revenue by establishing strong rapport with clients and identifying their specific needs.
Content Writer and Interactive Content Designer
RichBitxchInnerCircle and DoneNotPerfect Podcast
Rifle, CO
07.2023 - 03.2024
- Researched and produced engaging content across digital platforms, enhancing audience engagement.
- Edited and proofread articles for clarity and accuracy, maintaining high editorial standards.
- Managed social media channels, curating relevant content to foster community interaction and growth.
- Utilized feedback from clients and colleagues to improve content quality.
- Provided writing support in fast-paced environment for variety of public-facing materials.
Receptionist
Shear Intensity Salon
Rifle, CO
08.2022 - 12.2022
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
- Assisted clients with inquiries, providing information on services and products offered.
- Coordinated daily schedules for stylists, optimizing workflow and client experience.
- Processed payments and handled cash transactions with precision and attention to detail.
Education
High School Diploma -
Rifle High School
Rifle, COBachelor of Arts - Media Studies
University of Colorado At Boulder
Boulder, CO05-2027
Skills
- Upselling and cross selling
- Team training and development
- Client account management
- Client relationship management
- Sales strategy development
- Creative writing
- Deadline management
- Social media proficiency
- Proficient in Canva
- Brand voice consistency
Timeline
Pro Sales Associate
Home Depot
04.2024 - Current
Content Writer and Interactive Content Designer
RichBitxchInnerCircle and DoneNotPerfect Podcast
07.2023 - 03.2024
Receptionist
Shear Intensity Salon
08.2022 - 12.2022
High School Diploma -
Rifle High School
Bachelor of Arts - Media Studies
University of Colorado At Boulder