Piper Saito
Salt Lake City,UT
Summary
Customer service professional focused on fast resolution of guest issues and improvement of service outcomes. Build lasting relationships through friendly, consistent communication. Delivers timely, accurate service to support customer loyalty in high-volume environments.
Overview
6
6
years of professional experience
Work History
Salesperson
Cycle Gear
Draper, Utah
04.2026 - 09.2026
- Cultivated key customer relationships, driving increased sales.
- Assisted customers in selecting appropriate products or services for their needs.
- Informed customers about products and services, and enhanced their purchasing decisions.
- Explained product features and maintenance tips to customers.
- Answered customer questions and fixed issues quickly and professionally.
- Delivered friendly customer service to improve shopping experience.
- Collaborated with team members to achieve store sales goals.
Hostess
Tsunami Sushi Restaurant
09.2024 - 12.2025
- Managed guest seating arrangements to optimize flow and enhance customer experience.
- Managed reservation systems to minimize wait times, improving guest satisfaction.
- Trained new host staff on operational procedures and customer interaction, fostering a welcoming environment.
- Coordinated with kitchen staff to ensure timely food delivery, enhancing overall dining experience.
- Provided a positive first impression to guests upon arrival..
Customer service
Hatch Family Chocolates
03.2022 - 12.2024
- Assisted customers with purchases, resulting in increased satisfaction and retention through personalized service.
- Manage cash register operations, accurately handling transactions and balancing daily receipts.
- Utilize product knowledge to guide customers, enhancing their shopping experience.
- Stocked shelves with merchandise to ensure product availability.
- Enhanced customer service by promptly addressing customer inquiries and concerns, fostering positive relationships.
Customer service
J&J Nursery and Garden Center
03.2021 - 08.2021
- Guided customers to desired products, increasing satisfaction and encouraging repeat business.
- Resolved customer inquiries, contributing to higher service ratings.
- Collaborated with the team to maintain organized, welcoming store environment, improving customer experience.
- Assisted in inventory management, ensuring product availability.
Education
Diploma -
Highland High School
Sugarhouse05-2024
Skills
- Sales strategy
- Sales techniques
- Customer relationship management
- Customer relationship building
- Product knowledge
- Transaction management
- Customer interaction
- Detail-oriented approach
- Team collaboration
- Adaptable learning
Hobbies and Interests
Enjoy spending time outdoors and staying active with family and friends. Proud cat parent and motorcycle enthusiast. Passionate about helping others and making small, positive differences in everyday life.
Timeline
Salesperson
Cycle Gear
04.2026 - 09.2026
Hostess
Tsunami Sushi Restaurant
09.2024 - 12.2025
Customer service
Hatch Family Chocolates
03.2022 - 12.2024
Customer service
J&J Nursery and Garden Center
03.2021 - 08.2021
Diploma -
Highland High School