Reliable and engaging professional with extensive experience in bartending and customer service skills. Good at managing high-volume environments while building strong relationships with customers and colleagues, committed to delivering exceptional service and fostering a welcoming atmosphere.
Work History
Bartender
5 Years 2 Months
Boones Long Lake Inn | 06.2021 - Current
Learned and served a diverse range of beverages to enhance guest experiences.
Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
Assisted in training new bartenders on drink preparation and customer service protocols.
Worked well with kitchen staff to streamline service during peak hours, improving efficiency.
Learned and built good customer service by addressing concerns promptly and professionally.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Learned and operated POS
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Opened and closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
3 Months
Traverse City Horse Shows | 06.2026 - 09.2026
Contributed to a positive work environment through effective teamwork and communication with coworkers.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Developed strong relationships with customers.
Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
Adapted quickly to changing event dynamics, maintaining high service standards under pressure.
Server
4 Months
Meadow Valley | 01.2025 - 05.2025
Maintained cleanliness and organization of dining areas to meet health standards.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Built good relationships with the people that lived there, helped with medications, basic needs, and personal problems.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Deli Worker
3 Months
Fransisco's Market & Deli | 02.2023 - 05.2023
Collaborated with team members to improve workflow efficiency during peak hours.
Maintained cleanliness and organization of deli area, upholding quality service standards.
Made stellar pizzas!
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Assistant
2 Months
Visitors Media | 06.2022 - 08.2022
Worked closely with management to provide effective assistance for specific aspects of business operations.
Sorted and managed outgoing products.
Cleaned, did mundane tasks, picked up orders.
Traveled for photo shoots.
Did sound and audio tech for local interviews and assisted in the preparation beforehand.
Education
High School Diploma
Traverse City West Senior High | Traverse City, MI
No Degree - Marketing
Northwestern Michigan College | Traverse City, MI
Skills
Customer service
Strong multitasking
Highly reliable
Team player attitude
Outgoing personality
Engaging personality
Cash register operation
Handling difficult customers
Service-oriented mindset
Professional appearance
Team training and development
Basic accounting
Affiliations
Head of Marketing for the International Affairs Forum Program at Northwestern Michigan College.