Piper Wilson
Atlanta,GA
Summary
Resourceful professional with expertise in multitasking and problem-solving in dynamic environments. Proven track record of leading and mentoring teams to achieve high levels of customer satisfaction through effective conflict resolution and service delivery. Strong communicator with a focus on collaboration and efficiency.
Overview
2
2
years of professional experience
Work History
Host
Enoteca
Ketchum, Idaho
08.2025 - 08.2026
- Greeted guests warmly upon arrival to enhance first impressions.
- Maintained cleanliness of lobby area by wiping down tables and chairs.
- Resolved customer conflicts promptly to ensure satisfaction.
- Contributed to team efforts by completing related tasks as required.
Head Barista
Lizzy's Fresh Coffee
Ketchum, Idaho
07.2024 - 08.2025
- Led daily operations of coffee preparation and customer service.
- Trained and mentored new baristas on beverage techniques and customer interaction.
- Managed inventory levels and restocked supplies to maintain efficient workflow.
- Collaborated with team members to create a positive work atmosphere and culture.
- Handled customer inquiries and resolved issues to ensure satisfaction with service.
Education
Neuroscience
Emory University
Atlanta, GA05-2030
High School Diploma -
Wood River
Hailey, ID06-2026
Skills
- Customer service
- Conflict resolution
- Problem solving
- Inventory management
- Team leadership
- Time management
- Effective communication
- Interpersonal communication
- Event coordination
Timeline
Host
Enoteca
08.2025 - 08.2026
Head Barista
Lizzy's Fresh Coffee
07.2024 - 08.2025
Neuroscience
Emory University
High School Diploma -
Wood River