

Bilingual Technical Consultant with background recommending end-to-end solutions to augment clients' business processes. Over 3 years of experience in project planning, requirements gathering, implementations and client relationship management.
Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to users down the line. Expertise in Epicor, DocStar and Custom Applications Development for Business.
Helpdesk administration
Technology planning
Technical guidance
Data analysis
Change Management
Business Process Analysis
Strategic planning
Quality Assurance Testing
Enterprise software implementation
Analytics
Proficient in Epicor