Ashyana Boyington
Summary
Accomplished leader with a diverse background in operations management, sales, and customer service across retail and healthcare sectors. Proven expertise in procurement, talent development, and strategic planning. Known for driving revenue growth, optimizing efficiency, and fostering positive team dynamics. Detail-oriented and strategic thinker committed to delivering results and building strong relationships. Ready to leverage experience and skills to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Jewelry Specialist Operation Manager
Saks Fifth Avenue
Chevy Chase, MD
03.2022 - Current
- Maintain comprehensive knowledge of raw materials, supply chain regulations, and company processes to facilitate informed purchasing decisions.
- Negotiate purchase order terms and prices with vendors, ensuring optimal cost-effectiveness and quality standards.
- Collaborate with executive management and purchasing team to enhance operational efficiency and uphold quality improvement standards.
- Manage approved vendor list and establish positive relationships with suppliers to ensure smooth procurement processes.
- Analyze inventory data to optimize stock levels and mitigate discrepancies, while achieving key performance metrics.
- Train and mentor new hires on business processes and provide ongoing support to colleagues.
- Coordinate internal resources and third-party vendors for project execution.
- Developed Purchase Order Status spreadsheet, Vendor Evaluation spreadsheet, and Vendor Increase spreadsheet, enhancing inventory monitoring and vendor management processes.
Radiology Scheduler - Part Time
Virginia Hospital Center
Arlington, VA
08.2021 - 06.2022
- Implemented and enforced social distancing measures in accordance with safety guidelines, ensuring the well-being of both staff and patients.
- Managed a high volume of patient appointments efficiently, utilizing advanced scheduling software to optimize appointment times and minimize wait times.
- Maintained accurate and up-to-date patient accounts, including personal and financial information, to facilitate smooth billing processes and ensure compliance with healthcare regulations.
- Prioritized patient satisfaction by promptly addressing inquiries and concerns, resulting in positive feedback and enhanced patient experiences.
- Collaborated closely with radiology staff to coordinate appointments and ensure seamless transitions between procedures, contributing to improved patient flow and treatment room utilization.
Operation Assistant Manager
Sephora
Clarendon, VA
09.2021 - 03.2022
- Strategized and implemented sales strategies to achieve daily, monthly, and yearly sales goals.
- Ensured store compliance with operational standards and sampling policies.
- Organized successful in-store events leading to increased revenue.
- Mentored new team members to ensure adherence to brand standards and successful transition sets.
- Cultivated consumer loyalty through product knowledge and engagement.
- Led visual merchandising initiatives and coordinated in-store marketing activities.
- Managed inventory and conducted sales audits to optimize store performance.
- Provided coaching and training to staff for skill development and brand standard adherence.
Operation Assistance Manager
Neiman Marcus
Chevy Chase, MD
04.2019 - 08.2021
- Cultivated a consumer-centric culture and drove sales goals.
- Oversaw operational tasks and merchandising activities.
- Established accountability through performance evaluations and clear communication.
- Managed inbound and outbound shipments, ensuring accuracy and compliance.
- Developed business strategies focused on profitability and operational efficiency.
- Utilized Workday system for payroll management and performance evaluation.
- Orchestrated successful events and initiatives resulting in increased sales and improved inventory management.
Assistant Manager
Steve Madden
Washington, DC
10.2017 - 03.2019
- Assumed a pivotal role in driving sales and achieving revenue targets by implementing innovative sales strategies and effectively coaching sales personnel.
- Conducted in-depth analysis of merchandise buying trends by attending trade-shows, enabling data-driven decisions for inventory management and product assortment.
- Collaborated closely with the merchandising team to create visually appealing displays and product presentations, enhancing the overall shopping experience for customers.
- Cultivated strong and lasting relationships with customers by providing personalized product recommendations and exceptional customer service, leading to increased brand loyalty and repeat business.
- Managed employee schedules efficiently to ensure adequate coverage during peak business hours while minimizing labor costs.
- Enforced company policies and procedures to maintain a safe and productive work environment, fostering a culture of accountability and professionalism among staff members.
- Conducted regular performance evaluations and provided constructive feedback to team members to support their professional growth and development.
Skills
- Team leadership
- Team building
- Proficiency in Microsoft Office Suite
- Performance management
- Conflict resolution
- Decision-making
- Delegation
- Customer Retention
- Attention to detail
- Ability to work in fast-paced environments
- Willingness to learn new skills and adapt to change
- Multitasking
- Project planning and execution
- Resource management
- Employee training
- Mentorship and coaching
- Onboarding new hires
- Creating training materials and programs
Timeline
Jewelry Specialist Operation Manager
Saks Fifth Avenue
03.2022 - Current
Operation Assistant Manager
Sephora
09.2021 - 03.2022
Radiology Scheduler - Part Time
Virginia Hospital Center
08.2021 - 06.2022
Operation Assistance Manager
Neiman Marcus
04.2019 - 08.2021
Assistant Manager
Steve Madden
10.2017 - 03.2019