Dynamic General Manager with a proven record in leadership, customer service, and inventory management. Skilled in team training and operational efficiency, driving improvements that enhance customer satisfaction and business performance.
Overview
4
4
years of professional experience
Work History
General Manager
Play It Again Sports
Portland, OR
11.2023 - Current
Managed daily store operations to ensure efficient service and customer satisfaction.
Oversaw inventory management, tracking stock levels, and ordering supplies as needed.
Trained and mentored staff on sales techniques and customer engagement strategies.
Conducted regular team meetings to communicate goals and address performance issues.
Managed all aspects of daily business operations, including staffing, scheduling, inventory control, customer service, and sales.
Volunteer
Top Soccer
Portland , OR
06.2022 - 08.2022
supported children with special needs through engaging activities and structured play.
Assisted in monitoring and documenting behavioral progress for each child.
Communicated effectively with families about children's daily experiences and needs.
Facilitated social interactions among children to promote teamwork and friendship.