Poe Nor
Lincoln,Neb
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Shogun by skillfully managing large parties and streamlining the reservation process. My expertise in customer service and effective time management, coupled with a knack for team collaboration and multitasking, consistently delivers superior results.
Overview
1
1
year of professional experience
Work History
Host
Shogun
03.2023 - 10.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Lincoln High School
Lincoln, NE05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Languages
Karen
Native or Bilingual
Timeline
Host
Shogun
03.2023 - 10.2023
Lincoln High School
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