Ma Caballero
Oceanside,USA
Summary
Motivated Resident Services Director experienced in managing residential programs and developing strategic initiatives. Delivered high-quality service through effective leadership and a commitment to team development, fostering positive relationships with residents and families. Focused on enhancing resident satisfaction and driving operational efficiency through innovative problem-solving.
Overview
13
13
years of professional experience
Work History
Resident Services Director
Westmont of Encinitas
Encinitas, California
06.2025 - Current
- Supervised staff to ensure quality care and support for all residents.
- Coordinated activities and programs to enhance resident engagement and satisfaction.
- Collaborated with families to address resident needs and concerns effectively.
- Maintained accurate records of resident health and wellness information.
- Facilitated communication between residents, staff, and external service providers.
Perdiem Wound care nurse
Advantage Home Health Systems
01.2024 - 12.2025
Health and Wellness Director
Fairwinds Ivey Ranch
Oceanside, CA
01.2022 - 12.2024
- Located at 4490 Mesa Drive Oceanside, CA 92056
Health and Wellness Director
Heritage Hills Memory Care
01.2021 - 12.2022
ADON/DSD/MDS/Desk Nurse/Woundcare nurse
Seacrest Village Retirement Homes / Dorothy and Goldberg Skilled Nursing
01.2013 - 12.2021
Nurse
Glen brook Skilled Nursing Health Center At La Costa Glen
Carlsbad, USA
01.2013 - 12.2018
- Managed location at 1950 Le Barcelona, Carlsbad, CA 92009, USA
Education
Bachelor's Degree -
Science in Nursing
Manila, PhilippinesSkills
- Resident engagement
- Care coordination
- Health promotion
- Clinical documentation
- Electronic health records
- Regulatory compliance
- Policy compliance
- Program evaluation
- Staff development
- Team leadership
Education Certificates
- Certified License Vocational Nurse
- Director of Staff and Development/ DSD
- Infection Preventionist Cert. From CDC
- RCFC Administrator Cert.
- Bachelor's Degree in Science in Nursing, Manila, Philippines
Leadership Experience
Leadership in nursing is important as it's one of the key factors for inspiring, influencing and motivating nurses to offer the best possible care to patients. Great nurse leaders serve as role models and create environments that make other staff members enthusiastic and passionate about the work they do. Nurse leaders encourage other nurses to conduct themselves in a professional manner and provide guidance and tools to exceed their performance. Strong leadership motivates nurses to work more effectively as part of a team.
Communication Skills
Head nurses should encourage nurses to express concerns, ask questions, and provide feedback in a constructive manner. Open communication promotes transparency, reduces misunderstandings, and contributes to a supportive work environment. Nurses can use effective communication as a simple and powerful tool to create comfort, happiness, and vitality to reduce the patient's grief and suffering. The quality of communication between nurse and patient is recognized as an influential factor in improving patients' care.
Timeline
Resident Services Director
Westmont of Encinitas
06.2025 - Current
Perdiem Wound care nurse
Advantage Home Health Systems
01.2024 - 12.2025
Health and Wellness Director
Fairwinds Ivey Ranch
01.2022 - 12.2024
Health and Wellness Director
Heritage Hills Memory Care
01.2021 - 12.2022
ADON/DSD/MDS/Desk Nurse/Woundcare nurse
Seacrest Village Retirement Homes / Dorothy and Goldberg Skilled Nursing
01.2013 - 12.2021
Nurse
Glen brook Skilled Nursing Health Center At La Costa Glen
01.2013 - 12.2018
Bachelor's Degree -
Science in Nursing