Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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POLINA EMBULAEVA

POLINA EMBULAEVA

Boston,US

Summary

Results-driven Office Manager with exceptional organizational skills and a proven track record in office operations. Adept at coordinating events and managing calendars, I excel in enhancing customer service and ensuring seamless communication. Recognized for effectively resolving issues and streamlining processes, I bring dedication and expertise to every task.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Manager

LBC Boston
11.2024 - Current
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
  • Coordinated with vendors and contractors in a timely manner.
  • Leveraged multi-line phone system to answer and transfer calls to staff members.
  • Organized travel and hotel stays for executives.

Administrative Assistant

UNH
09.2022 - 11.2024
  • Answered phone calls and emails from students to address questions, complaints, and needs.
  • Managed detailed filing system for organizing student records.
  • Helped with organizing student events.
  • Provided administrative support to department staff, including scheduling meetings and coordinating travel arrangements.

Receptionist

First Seacoast Bank
09.2020 - 09.2022
  • Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries.
  • Greeted customers with professionalism and friendly and courteous demeanor.
  • Resolved customer complaints in a timely manner while maintaining the highest level of professionalism.

Education

Bachelor of Science (B.S.) - Applied Mathematical Sciences

University of New Hampshire
Durham, NH
05.2024

Skills

  • Customer service
  • Organizational skills
  • Office management
  • Data entry
  • Scheduling and calendar management
  • Bookkeeping
  • Scheduling
  • Mail handling
  • File management expertise
  • Managing high volumes of phone calls
  • Event coordination
  • Database administration

Certification

  • Google Data Analytics Professional Certificate
  • Microsoft Power BI Data Analyst Professional Certificate

LANGUAGES

Russian - Bilingual
English - Bilingual
French - Conversational

Timeline

Office Manager

LBC Boston
11.2024 - Current

Administrative Assistant

UNH
09.2022 - 11.2024

Receptionist

First Seacoast Bank
09.2020 - 09.2022

Bachelor of Science (B.S.) - Applied Mathematical Sciences

University of New Hampshire