Polina Kostyrko
Richmond,Virginia
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Associate
Value City Funiture
04.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Manager
Dillards Department Store
10.2015 - 03.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Assistant Store Manager
Payless Shoes Source
07.2006 - 10.2015
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Education
High School Diploma -
Meadowbrook High School
Richmond, VA05.2006
Skills
- Contract Preparation
- Promotional Support
- Business Development
- Client Account Management
- Customer Service
- Money Handling
- Order Processing
Accomplishments
- Exceeded monthly quota 45 times.
- Increased productivity 100% by implementing several process improvements.
- Brought in 300 new customers.
- Resolved product issue through consumer testing.
Certification
- Certified Sales Associate, at Value City Furniture.
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Value City Funiture
04.2023 - Current
Sales Manager
Dillards Department Store
10.2015 - 03.2023
Assistant Store Manager
Payless Shoes Source
07.2006 - 10.2015
High School Diploma -
Meadowbrook High School
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