Summary
Overview
Work History
Education
Skills
Timeline
Generic

Polina Ozornina

Van Nuys,California

Summary

Over the past years of working with clients, I have learned how to properly address their needs and provide a high level of customer service, which has resulted in a 20% increase in client satisfaction. I have an excellent understanding of fashion, so I can give advice and properly equip the space in the store. I have changed several countries and I am quickly adapting to new conditions. I like to work in a team and communicate with different people. I deal effectively with multitasking and do everything on time.

Overview

1
1
year of professional experience

Work History

Fulfillment Associate

Nordstrom
Canoga Park, CA
06.2024 - 08.2024
  • Packed items according to customer's specifications and requirements.
  • Collaborated with team members to ensure efficient workflow throughout the shift.
  • Monitored stock levels and notified supervisor when supplies needed to be replenished.

Cashier

FurnSaj ( Popular lebanese bakery around LA)
Granada Hills, CA
03.2023 - 04.2024
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

BBA - Marketing

Kyiv National Economic University
Kyiv, Ukraine
06-2023

Skills

  • Order Processing
  • Product Sales
  • Inventory Control
  • Customer Needs Assessment
  • Goal-Oriented
  • Sales Strategies
  • Retail Store Operations
  • Merchandise Display
  • Problem-Solving
  • Merchandising knowledge
  • Energetic self-starter
  • Customer Service
  • Multi-tasking strength
  • Flexible Schedule
  • Teamwork and Collaboration

Timeline

Fulfillment Associate

Nordstrom
06.2024 - 08.2024

Cashier

FurnSaj ( Popular lebanese bakery around LA)
03.2023 - 04.2024

BBA - Marketing

Kyiv National Economic University
Polina Ozornina