Polixeni Vardoulias
Bonita Springs,FL
Summary
Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Committed and hardworking General Manager with 25 years of experience directing restaurant food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
General Manager of Food Service
Zorba's Mediterranean Grille & Bar
1998.03 - 2023.06
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Reviewed and approved employee schedules and timesheets.
- Oversaw training of more than 15- 20 team members.
- Did the biweekly payroll and pay all the bills of establishment.
Server
Cafe Europa
1997.10 - 1998.03
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Science - Business Management & Administrative
Edison Community College
Fort Myers, FL06.2005
Skills
- Corrective Actions
- Dietary Restrictions
- Front of House Management
- Tool Preparation
- Sales Leadership
- Professional Relationships
- Minor Repairs
- Analyzing Finances
- Performance Goals
- Price Negotiation
- Portion Control
- Billing and Payment Processing
- Calendar and Scheduling Software
- Disciplinary Action
Languages
Greek
Native or Bilingual
Timeline
General Manager of Food Service
Zorba's Mediterranean Grille & Bar
1998.03 - 2023.06
Server
Cafe Europa
1997.10 - 1998.03
Associate of Science - Business Management & Administrative
Edison Community College
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