Polly Paton
Lorena,TX
Summary
Detail-oriented 911 Dispatcher and Property Manager with strong communication skills and a proven ability to manage diverse client needs. Experienced in leasing, rent collection, eviction processes, and repair scheduling. Expertise in multitasking and leveraging technology to enhance operational efficiency.
Overview
22
22
years of professional experience
Work History
Telecommunications 911/Police Dispatcher
McGregor Police
11.2024 - Current
- Dispatched police units using radio communications and computer-aided dispatch systems.
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
- Connected callers with appropriate professional, department, or business.
- Monitored multiple radio channels, relaying critical updates to field officers promptly.
- Answered emergency and non-emergency calls, obtaining accurate information for dispatch and service requests.
- Entered incident details, warrants, and call data with accuracy in records systems.
Real Estate Broker
Paton Real Estate and Property Manager
10.2004 - Current
- Negotiated property sales and lease agreements to secure favorable terms for clients.
- Managed residential and commercial listings, ensuring accurate pricing, descriptions, and market positioning.
- Coordinated tenant relations, resolving concerns and supporting retention across managed properties.
- Oversaw property inspections and maintenance requests to maintain compliance and operational standards.
- Prepared contracts, disclosures, and transaction documents with accuracy and regulatory compliance.
Telecommunications 911/Police Dispatcher
Woodway Police
03.2024 - 11.2024
- Answered emergency and non-emergency calls, gathering critical information for rapid public safety response.
- Dispatched police units using CAD, prioritizing incidents and relaying accurate scene updates.
- Monitored radio traffic, maintained clear communications, and coordinated response efforts with patrol officers.
- Entered incident details, call notes, and unit activity into records systems with strong accuracy.
- Assisted officers by providing warrant, vehicle, and status checks through law enforcement databases.
Education
Associate of Science - Real Estate
McLennan Community College
Waco, TX10-2004
Skills
- Radio communications
- Public Safety Certification
- Data entry
- Customer Service
- Contract Creations and renewals
- Microsoft Office an Excel Experience
- Scheduling Coordination
- Airbnb Host since 2015
- Strong Communication Skills
- Property Management
- Texas Real Estate Broker
Timeline
Telecommunications 911/Police Dispatcher
McGregor Police
11.2024 - Current
Telecommunications 911/Police Dispatcher
Woodway Police
03.2024 - 11.2024
Real Estate Broker
Paton Real Estate and Property Manager
10.2004 - Current
Associate of Science - Real Estate
McLennan Community College