ANYA CORRADO
5 Greenfield Hill, Sparta,NJ
Summary
Professional with experience in emergency communication and public safety. Prepared to manage high-stress situations with strong skills in multitasking, quick decision-making, and effective communication. Focused on team collaboration and adaptable to changing needs, ensuring reliable and results-driven performance.
Overview
4
4
years of professional experience
Work History
Public Safety/ 911 Dispatcher
Bergen County Communications
12.2023 - Current
- Enter criminal record checks, driver's license numbers, warrants, missing persons, and stolen motor vehicles into eAgent and NCIC.
- Maintain detailed records of all dispatched events, through the CAD RMS System.
- Receive 911 and non-emergency calls and dispatch to appropriate agencies and officers on duty.
- Tone out for the fire department and dispatch EMS.
- Streamline communication between field units using proper radio etiquette.
- Support fellow dispatchers during high-stress situations, promoting teamwork, and fostering a positive work environment.
- Radio announcements for police department needs such as BOLO requests and SPEN messages.
Barista/Barista Shift Lead
Dunkin' Donuts
01.2022 - 11.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Resolved customer disputes with tact and professionalism
- Followed health, safety, and sanitation guidelines to pass state inspection.
Sales Associate
RJ Mars
12.2021 - 01.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Worked with fellow sales team members to achieve group targets
Sales Associate
Spirit Halloween
09.2021 - 11.2021
- Helped customers find specific products, answered questions and offered product advice
- Sold various products by explaining unique features and educating customers on proper application or usage
Sales Associate
Old Navy
12.2020 - 06.2021
- Helped customers find specific products, answered questions and offered product advice
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Education
No Degree - Criminal Justice
Sussex County Community College
1 College Hill Rd, Newton, NJHigh School Diploma -
Sparta High School
Sparta, NJ06.2023
Emergency Medical Dispatcher (EMD) Certified
Bergen County Police Academy
CPR/AED Certified
Bergen County Communications
Skills
- Radio communications
- Typing speed
- Emergency management
- Calm under pressure
- Team player
- Team Leadership
- Reliable and punctual
Timeline
Public Safety/ 911 Dispatcher
Bergen County Communications
12.2023 - Current
Barista/Barista Shift Lead
Dunkin' Donuts
01.2022 - 11.2023
Sales Associate
RJ Mars
12.2021 - 01.2022
Sales Associate
Spirit Halloween
09.2021 - 11.2021
Sales Associate
Old Navy
12.2020 - 06.2021
No Degree - Criminal Justice
Sussex County Community College
High School Diploma -
Sparta High School
Emergency Medical Dispatcher (EMD) Certified
Bergen County Police Academy
CPR/AED Certified
Bergen County Communications