Phuc (Polly) Nguyen
Edmond,OK
Summary
Seeking employment in a professional environment where I can learn more and brush up my skills as well as dedicate to bring out excellent performance in any tasks assigned
Overview
8
8
years of professional experience
Work History
Pharmacy Technician (Senior)
Walgreens Pharmacy
02.2020 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Registered Practical Nurse
Park Place Retirement Residence
07.2016 - 06.2019
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction with compassionate, attentive care and effective communication.
- Reduced medication errors by diligently administering medications according to physician orders and facility protocols.
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans that promoted optimal health outcomes.
- Provided emotional support to patients and families during difficult medical situations, fostering trust and rapport.
Education
Associate of Applied Science - Nursing
Oklahoma City Community College
Oklahoma City, OK12.2024
Associate of Applied Science - Nursing
Algonquin College
Ottawa, ON, Canada06.2016
Skills
- Insurance Billing & Verification
- Prescription Filling
- Interpreting and Processing Medication Orders
- Stocking Shelves
- Team Collaboration
- Time Management
- Health Promotion
- Catheter Care
References
- Sarah Brown, MS, RNC, 405-590-7695, sarah.m.brown@occc.edu
- Chrystal Overton, MS, RN, 580-660-5470, chrystal.l.overton@occc.edu
- Tim Peterson, RPh, Pharmacy Manager, 405-312-8676
Timeline
Pharmacy Technician (Senior)
Walgreens Pharmacy
02.2020 - Current
Registered Practical Nurse
Park Place Retirement Residence
07.2016 - 06.2019
Associate of Applied Science - Nursing
Oklahoma City Community College
Associate of Applied Science - Nursing
Algonquin College
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