Ponmalar Robin Wesley Samuel
McKinney,
Summary
Licensed Professional Counselor with expertise in crisis intervention and clinical program leadership. Demonstrated success in managing multiple crisis programs and supervising multidisciplinary teams, ensuring effective collaboration across community mental health systems. Committed to delivering trauma-informed, person-centered care to enhance access to stabilization services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Administrator
LifePath Systems
McKinney
10.2022 - Current
- Oversaw multiple crisis programs including Mobile Crisis Outreach Team (MCOT), High Utilizer Group Outreach, Law Enforcement Liaison services, and crisis hotline operations to enhance service delivery.
- Supervise and manage multidisciplinary crisis staff including hiring, performance evaluation, training, and competency oversight.
- Manage contracts, budgets, and program performance metrics to ensure services align with community needs and regulatory standards.
- Coordinate closely with Behavioral Health Utilization Management to ensure appropriate authorization and utilization of private psychiatric beds (PPB), contracted psychiatric beds (CPB), and Rapid Crisis Stabilization Beds (RCSB).
- Lead quality assurance initiatives including record reviews, procedure development, and training programs to improve service delivery outcomes.
- Coordinated behavioral health programs, community resources, and providers to ensure delivery of person-centered, trauma-informed crisis services.
Mental Health Professional (PRN)
Wellpath (Collin County Jail)
McKinney
07.2021 - Current
- Provided crisis intervention and suicide risk assessments for high-risk individuals to ensure immediate safety and appropriate care within the correctional setting.
- Conducted intake evaluations and triage assessments for inmates referred by security, healthcare staff, and external sources to identify mental health needs.
- Develop individualized treatment plans including therapy, substance abuse counseling, and transitional services.
- Collaborated with correctional staff and healthcare teams to ensure appropriate mental health care for incarcerated individuals.
- Coordinated referrals to psychiatric providers, emergency departments, and county mental health services to facilitate access to necessary mental health resources.
- Provide psychoeducation, group therapy, and discharge planning services.
Program Therapist (PRN)
Medical City McKinney
McKinney
10.2020 - 12.2022
- Facilitated individual, group, and family therapy sessions aligned with patient treatment plans to enhance therapeutic outcomes.
- Contributed to development and implementation of Master Recovery Plans, ensuring tailored support for patients' recovery journeys.
- Perform pre-admission clinical assessments.
- Coordinated discharge planning and aftercare with community providers to promote seamless transitions and ongoing patient support.
- Collaborate with multidisciplinary treatment teams to ensure continuity of care.
Crisis Center LPHA (PRN)
LifePath Systems
McKinney
10.2020 - 12.2020
- Conducted clinical intake assessments to identify needs and develop appropriate interventions for individuals admitted to the crisis center.
- Develop treatment plans and determine appropriate level of care.
- Provided comprehensive case management, psychosocial rehabilitation, and family education services to support client recovery and well-being.
- Supervised QMHP staff, ensuring adherence to Texas Administrative Code requirements and enhancing service delivery quality.
- Maintain timely and accurate clinical documentation.
Intake Director
Exult Healthcare
McKinney
02.2020 - 09.2020
- Developed referral networks with hospitals and healthcare providers, enhancing access to outpatient programming.
- Supported policy development and streamlined operational processes for Joint Commission accreditation.
- Coordinated training and onboarding for new staff, improving integration into the team.
Intake Counselor
Exult Healthcare
McKinney
07.2019 - 02.2020
- Oversaw patient intake operations and daily activities of intake team to ensure smooth workflow.
- Conducted individual and group therapy sessions for children, adolescents, and adults.
- Managed coordination of insurance utilization reviews and prior authorizations to facilitate patient access to services.
Team Lead – Mobile Crisis Outreach Team
LifePath Systems
McKinney
09.2016 - 07.2019
- Led a team of 8 crisis assessors responding to behavioral health emergencies in the community.
- Conducted crisis assessments and stabilization interventions, developed relapse prevention plans, and ensured follow-up care for individuals in crisis.
- Completed Adult Needs and Strengths Assessments (ANSA) and Child and Adolescent Needs and Strengths (CANS) assessments.
- Coordinated crisis placements in hospitals and residential treatment facilities, facilitating timely access to necessary care for individuals experiencing behavioral health emergencies.
- Liaised with Terrell State Hospital and collaborated with emergency departments and law enforcement to streamline response to behavioral health emergencies.
Education
Master of Business Administration (MBA) -
Southern New Hampshire University
01-2023
Master of Science - Counseling Psychology
Madras School of Social Work
01-2007
Bachelor of Arts - Social Sciences
Lady Doak College
01-2005
Skills
- Crisis Intervention & Stabilization
- Behavioral Health Crisis Assessment
- Crisis Response Planning
- Suicide prevention
- Community Mental Health Programs
- Crisis outreach operations
- Clinical leadership
- Case management
- Quality assurance
- Workforce training
- Law enforcement collaboration
- Trauma-Informed Care
Certification
- Licensed Professional Counselor (LPC) – Texas
- Adult & Pediatric CPR/AED
- Applied Suicide Intervention Skills Training (ASIST)
- ANSA / CANS Certification
Early Career Experience
- Top Kids, Madurai, India, School Counselor, 08/2011 - 03/2012
- Lady Doak College, Madurai, India, Part-Time Lecturer, 08/2011 - 03/2012
- Dr. Shuba Charles Hospital, Chennai, India, Counseling Psychologist & Office Coordinator, 04/2007 - 12/2008
- CIHAC Project – World Vision, Chennai, India, Counseling Psychologist, 01/2007 - 03/2007
- M.S. Chellamuthu Trust Hospital, Madurai, India, Clinical Psychologist Intern, 06/01/06, 07/01/06
- Sankalp Open School, Chennai, India, Special Education Instructor Intern, 12/01/05, 01/01/06
- Peoples Watch, Madurai, India, Counseling Psychologist Intern, 06/01/02, 07/01/05
Timeline
Program Administrator
LifePath Systems
10.2022 - Current
Mental Health Professional (PRN)
Wellpath (Collin County Jail)
07.2021 - Current
Program Therapist (PRN)
Medical City McKinney
10.2020 - 12.2022
Crisis Center LPHA (PRN)
LifePath Systems
10.2020 - 12.2020
Intake Director
Exult Healthcare
02.2020 - 09.2020
Intake Counselor
Exult Healthcare
07.2019 - 02.2020
Team Lead – Mobile Crisis Outreach Team
LifePath Systems
09.2016 - 07.2019
Master of Business Administration (MBA) -
Southern New Hampshire University
Master of Science - Counseling Psychology
Madras School of Social Work
Bachelor of Arts - Social Sciences
Lady Doak College