Summary
Overview
Work History
Education
Timeline
Generic

Pooja Dissanayake

Santa Monica,CA

Summary

Results-driven professional with over 2 years of extensive experience in project management and customer service. Eager to contribute to a dynamic and challenging work environment that values initiative and fosters professional growth. Proven ability to efficiently utilize skills and knowledge for organizational success.

Overview

3
3
years of professional experience

Work History

Teller

Citibank
05.2023 - Current
  • Bank teller with experience maintaining excellent customer relationships, providing financial service information, and handling cash transactions effectively
  • Possess in-depth computing and mathematical knowledge with proficiency in basic accounting
  • Strong customer service and communication skills
  • Patient and calm when handling challenging client situations
  • Trained to provide technical assistance to customers to enhance their experience.

Administrative Assistant Ll

UCLA
08.2022 - 01.2023
  • Provided patients with a high level of customer service, privacy and confidentiality concerning their insurance and medical files
  • Greeted and welcomed patients
  • Scheduled appointments for patients
  • Processed customer transactions including resolving copay issues, collecting payments including cash, debit, and credit transactions
  • Registered and discharged 80-100 patients a day while creating a balanced environment for outstanding patient care.

Production Lead Operator

Colony Cooks
02.2021 - 07.2022
  • Organized and directed daily operations of production employees and customers in store and customers who ordered through third party applications
  • Ensured products to meet the company's standard while documenting daily production activities
  • Verified that all kitchen safety and rules are followed and enforced by staff
  • Promoted from Kitchen Runner to Production Lead Operator.

Education

Bachelors in Childhood Development -

California State University: Northridge
Northridge, CA
06.2020

Certificate -

JVS SoCal BankWork$ Bank Training Program
Los Angeles, CA
03.2023

Timeline

Teller

Citibank
05.2023 - Current

Administrative Assistant Ll

UCLA
08.2022 - 01.2023

Production Lead Operator

Colony Cooks
02.2021 - 07.2022

Bachelors in Childhood Development -

California State University: Northridge

Certificate -

JVS SoCal BankWork$ Bank Training Program

Similar Profiles

CREATE PROFILE
Pooja Dissanayake