Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Poonam Singh

Hayward,CA

Summary

Dynamic Sales Manager with a proven track record at a leading firm, excelling in relationship building and staff management. Achieved significant revenue growth through innovative sales strategies and effective team training. Committed to fostering client satisfaction and motivating teams to exceed performance goals while adapting quickly to changing environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Manager

09.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Dealing with customer

06.2023 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cashier

06.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Tutor

IELTS Center
04.2020 - 01.2021
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Education

Master of Commerce - Commerce

D.A.V College
India Haryana.
03-2019

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Certification

I have CNA certificate .

Languages

English
Hindi
Punjabi
Haryanvi

Timeline

Sales Manager

09.2024 - Current

Dealing with customer

06.2023 - 08.2024

Cashier

06.2023 - 08.2024

Tutor

IELTS Center
04.2020 - 01.2021

Master of Commerce - Commerce

D.A.V College

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