Poppy Jane Thompson
Rockford,IL
Summary
Personable receptionist with strong client service and organizational skills. Committed to enhancing client experiences through effective multitasking, timely updates, and attention to detail, ensuring a welcoming environment and operational efficiency.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Receptionist
Zazu Salon & Day Spa
Naperville, IL
08.2023 - 08.2025
- Greeted and checked in guests, set professional tone with friendly assistance.
- Answered telephone calls to provide information, take messages and set up appointments.
- Operated POS system, processed transactions and issued receipts.
- Provided clients with timely updates and refreshments to enhance their experience.
- Entered data accurately into databases, ensuring up-to-date information was available for staff use.
- Ensured salon lobby and stations were tidy and presentable, enhancing client experience.
- Adhered to established closing procedures to promote security of staff, data, inventory, and facility.
- Stocked products and created visual displays.
Volunteer
Special Olympics Illinois
Naperville, IL
09.2024 - 05.2025
- Developed one-on-one relationships with community members through consistent support, encouragement, and role modeling.
- Trained and inspired Special Olympians to enhance their performance and confidence.
- Created and implemented athletic schedules to optimize training and competition experiences.
- Cheered on our competitors!
Volunteer
School Of Rock
Naperville, IL
05.2022 - 08.2024
- Provided structure and focus for young musicians.
- Designed games and exercises to engage students and enhance learning.
- Enhanced students' musical abilities by providing focused coaching on vocals and percussion.
Education
HIGH SCHOOL DIPLOMA -
Naperville Central High School
Naperville, IL 08.2021 - 05.2025
Skills
- Customer service
- POS operation
- Phone etiquette
- Task prioritization
- Adaptability
- Product placement
- Communication skills
- Appointment scheduling
- Front desk operations
Timeline
Volunteer
Special Olympics Illinois
09.2024 - 05.2025
Receptionist
Zazu Salon & Day Spa
08.2023 - 08.2025
Volunteer
School Of Rock
05.2022 - 08.2024
HIGH SCHOOL DIPLOMA -
Naperville Central High School
08.2021 - 05.2025