Porcha Eills
Jackson,MS
Summary
Dynamic and results-driven professional with extensive experience in management, excelling in inventory management and team leadership. Proven track record in enhancing sales through strategic merchandising and staff training, while ensuring compliance with food safety standards. Adept at analyzing market trends to drive business growth and improve customer satisfaction.
Overview
11
11
years of professional experience
Work History
Deli Department Manager
The Fresh Market
Ridgeland, MS
06.2022 - Current
- Managed daily operations of deli department, ensuring product availability and quality.
- Trained and mentored staff on food safety protocols and customer service excellence.
- Oversaw inventory management, optimizing stock levels and minimizing waste.
- Developed promotional displays to enhance product visibility and increase sales.
- Created and managed scheduling.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
- Set and enforced high-quality standards for deli products, ensuring that all offerings met or exceeded company guidelines as well as customer expectations.
- Conducted regular equipment maintenance checks, ensuring safe operation of slicers, scales, refrigeration units, and other tools within the department.
Sales Manager
Beauty Supply Warehouse
Jackson, MS
03.2018 - 03.2020
- Developed and executed sales strategies to achieve quarterly targets.
- Analyzed market trends to identify new business opportunities.
- Trained and mentored sales team to enhance performance and product knowledge.
- Collaborated with marketing to align promotional campaigns with sales objectives.
- Managed customer relationships, ensuring satisfaction and retention through effective communication.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Assistant Store Manager
Acceptance Now
Clinton, MS
04.2015 - 08.2017
- Led daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Analyzed sales data to identify trends and implement improvement strategies.
- Coordinated inventory management processes, reducing stock discrepancies.
- Developed promotional displays to enhance product visibility and drive sales.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
Associate of Science - Nursing
Hinds Community College
Jackson, Mississippi, MSSkills
Inventory management
Staff training
Customer service
Sales analysis
Food safety protocols
Merchandising strategies
Scheduling management
Equipment maintenance
Market trend analysis
Cash handling procedures
Store operations oversight
Waste reduction techniques
Team leadership
Sanitation standards
Food safety compliance
Scheduling and rostering
Employee supervision
Scheduling coordination
Ordering supplies
Sales promotion
Cleaning & sanitation
Timeline
Deli Department Manager
The Fresh Market
06.2022 - Current
Sales Manager
Beauty Supply Warehouse
03.2018 - 03.2020
Assistant Store Manager
Acceptance Now
04.2015 - 08.2017
Associate of Science - Nursing
Hinds Community College