Porche Elliott
College Park,MD
Summary
Skilled Assistant Property Manager with a strong background in managing leasing processes and ensuring compliance with property policies. Proven ability to collaborate with management on budget planning while delivering exceptional customer service to foster positive tenant relationships.
Overview
14
14
years of professional experience
Work History
Acting Property Manager
InterSolutions
Washington , DC
01.2026 - Current
- Managed property records and documentation to ensure compliance and streamline reporting processes.
- Supported lease agreements and renewals with accurate data entry.
- Conducted property inspections to identify maintenance needs and safety issues.
- Maintained accurate records of rental agreements and property management documents to support efficient operations.
- Responded promptly to tenant, landlord, and vendor inquiries, enhancing customer service and fostering positive relationships.
- Responded promptly to tenant inquiries regarding property maintenance issues or complaints.
Assistant Property Manager
Gates Hudson
Washington , DC
10.2022 - Current
- Monitored lease agreements and ensured compliance with property policies.
- Prepared leasing documents and facilitated tenant move-in processes smoothly.
- Collaborated with the property manager on budget planning and expense tracking.
- Maintained accurate records of tenant information and property management software updates.
- Assisted in managing tenant communications and resolving inquiries promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
Leasing Professional
Mass Ave Apartments
Washington , DC
01.2020 - 10.2022
- Managed leasing processes and tenant inquiries for a large apartment community.
- Conducted property tours to showcase available units to prospective tenants.
- Assisted in lease preparation and ensured compliance with company policies.
- Developed marketing strategies to promote available apartments effectively.
- Maintained accurate records of tenant applications and leasing agreements.
- Provided exceptional customer service to enhance tenant satisfaction and retention.
Compliance Specialist
Residential One
Silver Spring, Maryland
02.2012 - 01.2020
- Ensured compliance with federal and state regulations in residential services.
- Conducted regular audits to identify compliance gaps and areas for improvement.
- Collaborated with management to implement effective compliance policies and procedures.
- Reviewed contracts and agreements for compliance with legal requirements.
- Assisted in preparing documentation for regulatory inspections and audits.
Education
High School Diploma -
Northwestern HS
Hyattsville, MD05-2002
Skills
- Lease administration
- Property management software
- Tenant relations
- Compliance auditing
- Marketing strategies
- Customer relationship management
- Expense tracking
- Time management
- Effective communication
Education and Training
other,other
Timeline
Acting Property Manager
InterSolutions
01.2026 - Current
Assistant Property Manager
Gates Hudson
10.2022 - Current
Leasing Professional
Mass Ave Apartments
01.2020 - 10.2022
Compliance Specialist
Residential One
02.2012 - 01.2020
High School Diploma -
Northwestern HS