Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Pornnapa Bowden

Fort Drum,NY

Summary

Dynamic and adaptable professional with extensive experience as a receptionist at Warm Window Silom, Thailand. Known for exceptional organization and problem-solving skills, I consistently enhanced guest satisfaction through efficient operations and a welcoming demeanor. Proven ability to thrive in fast-paced environments while maintaining a flexible schedule, ensuring seamless service delivery.

Overview

6
6
years of professional experience

Work History

Receptionist

The Quality Beach Resort and Spa
11.2023 - 03.2024
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Coordinated room assignments and maintained accurate reservation
  • Collaborated with housekeeping to ensure timely room availability for guests.
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.


Receptionist/Barista

Warm Window Silom
12.2018 - 10.2023


  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Prepares and serves coffee-based drinks and other beverages
  • Take orders, handle payments, and provide recommendations.

Waitress

Score Bar
05.2018 - 11.2018


  • Assisted with food and beverage orders, ensuring accuracy and efficiency.
  • Adapted quickly to changing priorities during peak hours, enhancing customer satisfaction.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

High School Diploma - Hospitality And Tourism Management

Thai Business Administration Technological College
Bangkok,Thailand
03-2018

Skills

  • Organization skills
  • Time management
  • Friendly and outgoing
  • Problem-solving
  • Adaptive and creative
  • Speedy and efficient
  • Flexible schedule
  • Available weekends

Timeline

Receptionist

The Quality Beach Resort and Spa
11.2023 - 03.2024

Receptionist/Barista

Warm Window Silom
12.2018 - 10.2023

Waitress

Score Bar
05.2018 - 11.2018

High School Diploma - Hospitality And Tourism Management

Thai Business Administration Technological College

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Pornnapa Bowden