Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pornpan (PAN) Promkrairit

Pornpan (PAN) Promkrairit

Seattle,WA

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my problem-solving abilities and professional telephone demeanor at all restaurants I worked to significantly improve service quality. My background as a server honed my customer service and effective communication skills, ensuring operational excellence and a positive reputation in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

Mantra Thai Restaurant
05.2024 - Current
  • Demonstrate strong multitasking skills by managing multiple tables simultaneously.
  • Serve food and beverages promptly with focused attention to customer needs.
  • Prepare alcoholic beverages according to restaurant guidline.
  • Work with POS system to place orders, and manage bills.
  • Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.

Chef and Owner

Self Employed Chef
04.2023 - 03.2024
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.

Server

Ara Sushi
09.2022 - 03.2023
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Malakor Thai Restaurant
01.2021 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Associate of Applied Science - Accounting

Renton Technical College
Renton, WA

Skills

  • Customer Service
  • Effective Communications
  • Problem-solving abilities
  • Money handling abilities
  • Professional telephone demeanor
  • Complaint Handling

Languages

English
Full Professional
Thai
Native or Bilingual

Timeline

Server

Mantra Thai Restaurant
05.2024 - Current

Chef and Owner

Self Employed Chef
04.2023 - 03.2024

Server

Ara Sushi
09.2022 - 03.2023

Server

Malakor Thai Restaurant
01.2021 - 09.2022

Associate of Applied Science - Accounting

Renton Technical College

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Pornpan (PAN) Promkrairit