PORSCHE NWOKENAKA NRCMA
Houston,TX
Summary
Dedicated Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
8
8
years of professional experience
Work History
Medical Assistant/PCA
Texas Children’s Hospital Float Pool
05.2019 - Current
- Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight , and height), and records information on patients` charts.
- Maintain relationships within multiple departments, including but not limited to cross-training in multiple departments as a float.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
Certified Medical Assistant
A1 Personnel/ Houston Health Department
06.2022 - 11.2023
- Handled Vaccine Management abiding by Health Departments guidelines for frozen and refrigerated vaccines while on the mobile vaccine unit including storage, handling distribution and injection of recommended vaccines.
- Performed clinical registration duties including verification of insurance, scheduling appointments, maintaining accurate record’s, check ins, answer inquiries while ensuring a smooth flow of patients through the mobile clinic.
- Served as a Lead Medical Assistant including, overseeing medical assistant staff , training new hires, managing inventory, ensuring compliance with protocols, and maintaining a smooth workflow in the mobile clinics.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Enhanced team performance by mentoring junior medical assistants, sharing expertise in clinical procedures and best practices.
Certified Medical Assistant
Deans Professional Services
02.2016 - 05.2019
- Served as a float working with multiple specialties such Dermatology, OBGYN, Rheumatology, Colorectal, Urology, Cardiology Internal and Family Medicine
- Managed day-to-day operations of the clinic to ensure seamless service delivery for patients and staff members alike.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Collected pertinent data and calculations to aid physician in interpreting results.
Education
Medical Assistant Diploma -
Everest Institute
Houston, TXSkills
- Patient Flow Management
- Staff Training
- Conflict Resolution
- Medical Terminology
- Critical Thinking
- Decision-Making
- Multidisciplinary Team Collaboration
- Time Management
- Effective Communication
- Performance Improvement
- Patient Care Coordination
- Patient Education and Counseling
Timeline
Certified Medical Assistant
A1 Personnel/ Houston Health Department
06.2022 - 11.2023
Medical Assistant/PCA
Texas Children’s Hospital Float Pool
05.2019 - Current
Certified Medical Assistant
Deans Professional Services
02.2016 - 05.2019
Medical Assistant Diploma -
Everest Institute
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