Porsha Banks
Kalamazoo,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Accounts Payable Specialist
Kuehne + Nagel
Detroit, MI
01.2021 - 08.2023
- Answered inquiries from internal departments regarding accounts payable status.
- Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
- Processed accounts payable transactions in a timely manner according to established policies and procedures.
- Assisted with month-end closing activities related to accounts payable.
- Generated weekly aging reports for management review.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Handled high-volume invoice processing with minimal supervision.
Department Manager
McDonald's
Kalamazoo, MI
11.2010 - 03.2020
- Lead and manage a team of 15+ employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Performed opening and closing duties as part of management team and handled cash management.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Resolved customer complaints and issues promptly and professionally.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Conducted regular performance reviews to monitor progress of individual employees.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Education
Medical Coding And Billing - Medical Insurance Coding
Ross Medical Education Center
Flint, MI08-2024
High School Diploma -
Plymouth High School
Canton, MI01-2012
Skills
- Customer Service
- Records coordination
- Account Reconciliation
- Entry recording
- Payment Processing
- Process Improvement
- Data Entry
- Invoice Processing
- Time Management
- Attention to detail
- Leadership
- Problem-Solving
- Customer Engagement
- Work Planning and Organization
Timeline
Accounts Payable Specialist
Kuehne + Nagel
01.2021 - 08.2023
Department Manager
McDonald's
11.2010 - 03.2020
Medical Coding And Billing - Medical Insurance Coding
Ross Medical Education Center
High School Diploma -
Plymouth High School
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