Porsha Brown
Montgomery,AL
Summary
Detail-oriented administrative professional with proven skills in user support services and document management. Adept at improving workflow and coordinating schedules, resulting in enhanced operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Support Assistant II
Department of Labor and Workforce Development
Montgomery, AL
11.2024 - Current
- Supported the development of office procedures, improving workflow consistency across administrative tasks.
- Coordinated scheduling for departmental meetings and training sessions to enhance operational efficiency.
- Managed incoming communications, ensuring timely responses to inquiries and requests from stakeholders.
- Conducted research on labor market trends to inform departmental decision-making and strategic planning initiatives.
Payroll Clerk
Montgomery County Commission
Montgomery, AL
02.2022 - 11.2024
- Processed payroll for employees using automated systems, ensuring timely and accurate compensation.
- Maintained employee records and verified timekeeping data to support payroll accuracy.
- Assisted in resolving payroll discrepancies by collaborating with HR and employees directly.
- Facilitated onboarding processes by entering new hire information into payroll systems efficiently.
Administrative Clerk
Auburn University
Auburn, AL
06.2020 - 02.2022
- Managed administrative tasks, including data entry and document preparation, ensuring timely completion.
- Coordinated scheduling for meetings and events, optimizing use of resources and time.
- Assisted in maintaining electronic filing systems, improving document retrieval efficiency.
- Supported budget tracking processes by monitoring expenses and processing invoices accurately.
Education
Certificate of Technical Studies - Computer Information Systems
H. Councill Trenholm State College
Montgomery, AL08-2022
Skills
- User support services
- Effective verbal communication
- Document management
- Administrative support tasks
- Software diagnostics
- Mail handling
- Ordering supplies
- Meeting planning
Certification
- CCST - Cisco Certified Support Technicians
- System Support (Microsoft Desktop/Server Support)
Timeline
Administrative Support Assistant II
Department of Labor and Workforce Development
11.2024 - Current
Payroll Clerk
Montgomery County Commission
02.2022 - 11.2024
Administrative Clerk
Auburn University
06.2020 - 02.2022
Certificate of Technical Studies - Computer Information Systems
H. Councill Trenholm State College