Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Porter Cook

Johnstown

Summary

Dynamic and dependable shift manager with extensive experience in planning and maintaining efficient work schedules, fostering positive employee relations, and collaborating effectively with supervisors and team members. Proven ability to enhance customer service delivery through strategic team coordination and proactive problem-solving. Committed to creating a positive work environment that drives productivity and employee engagement. Adept at adapting to changing circumstances while ensuring operational excellence in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Shift Manager

Panera Bread
New Albany, OH
02.2025 - Current
  • Supervise daily operations to ensure efficiency, quality, and brand compliance
  • Lead and coach 10–20 associates to improve performance and customer satisfaction
  • Manage scheduling, cash handling, and daily reconciliations accurately
  • Control labor and inventory to meet productivity and cost goals
  • Ensure compliance with health, safety, and sanitation standards
  • Partner with management to improve processes and operational results

Retail Team Member

Panera Bread
New Albany, OH
01.2023 - 02.2025
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Collaborated with team members to meet daily sales goals, consistently exceeding targets throughout tenure.
  • Enhanced team productivity by assisting in training new hires on store policies, procedures, and best practices.

Education

Bachelor of Science - Intelligent Systems Engineering

Indiana University At Bloomington
Bloomington, IN
06-2029

High School Diploma -

Granville Christian Academy
Granville, OH
05-2025

Skills

  • Customer service
  • Food service
  • Restaurant experience
  • Time management
  • Leadership
  • Python
  • Raspberry Pi
  • C
  • Fusion 360
  • Team development
  • Quality assurance

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Coding and Programming
  • Artificial Intelligence (AI) and Machine Learning
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Shift Manager

Panera Bread
02.2025 - Current

Retail Team Member

Panera Bread
01.2023 - 02.2025

Bachelor of Science - Intelligent Systems Engineering

Indiana University At Bloomington

High School Diploma -

Granville Christian Academy