Portia Colvin
Birmingham
Summary
Community Director with a strong history of achieving 5% NOI growth at Crowne Partners, Inc. Demonstrated expertise in financial reporting and leasing strategies, enhancing resident engagement and maintaining high occupancy rates. Proven ability to ensure compliance with fair housing regulations while leading teams effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Director
Crowne Partners, Inc.
Birmingham
01.2022 - Current
- Oversaw operations of 255-unit community, encompassing leasing, maintenance, financials, and resident relations.
- Achieved 5% NOI growth by developing and managing annual operating and capital budgets.
- Maintained occupancy rates above 95% through strategic leasing and retention initiatives.
- Hired, trained, mentored, and supervised a six-person on-site team to enhance service delivery.
Community Director
Crowne Partners, Inc.
Birmingham
01.2021 - 01.2022
- Oversaw daily operations, maintenance, and leasing of 125-unit community.
- Executed resident events and renewal strategies to enhance engagement and retention.
Assistant Community Director/Apartment Leasing Agent
Crowne Partners, Inc.
Birmingham
01.2017 - 01.2021
- Advanced from Leasing Consultant position, providing critical support in leasing and renewals.
Managed invoicing tasks to ensure prompt payment processing.
Enhanced operations workflow to boost overall productivity and responsiveness.
Education
High School Diploma -
Hoover High School
Hoover, ALSkills
- Asset management and budgeting
- Team leadership and engagement
- Financial reporting and occupancy analysis
- Leasing strategy and marketing
- Vendor and maintenance oversight
- Fair housing compliance
Certification
- CALP - Certified Apartment Leasing Professional
- CAM - In Progress
Personal Information
Title: Community Director | Multifamily Operations Leader
Relocation
Relocation Planned-No Assistance Required
Timeline
Community Director
Crowne Partners, Inc.
01.2022 - Current
Community Director
Crowne Partners, Inc.
01.2021 - 01.2022
Assistant Community Director/Apartment Leasing Agent
Crowne Partners, Inc.
01.2017 - 01.2021
High School Diploma -
Hoover High School